Back

Bill Walsh GM Superstore

Ottawa, IL

4.5
21 Reviews
Experience unmatched service at The Bill Walsh Chevrolet GMC Truck, honored with the Dealer Apex Customer Satisfaction Award in LaSalle County for 10 years. Browse our superior collection of new and used vehicles. Stay tuned for special deals. Customer satisfaction is our core commitment.
Contact Dealership

1752 E Norris Dr

Ottawa, IL

61350

Directions

By Type

Showing 21 reviews

September 05, 2024

This was a pleasant experience with the dealer. My salesman Jeremey Torres is great to work with and still working on the owner manual for me. Also Mike Slechta manager was great. Every buddy I dea More

by paulym1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Slechta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremey Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skee Hartmann
Sep 11, 2024 -

Bill Walsh GM Superstore responded

Thank you for your kind words, paulym1956! We're glad to hear that you had a positive experience at our dealership. We're happy to hear that Jeremy Torres was helpful and is still working on getting you the owner's manual. Please let us know if there's anything else we can do to assist you. We also appreciate your mention of Mike Slechta. We're fortunate to have such a dedicated and knowledgeable team. Thank you for choosing our dealership.

April 27, 2024

Great, efficient service from Jeremey Torres in the purchase of my new 2024 Chevy Trailblazer. More

by Brianne L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Bill Walsh GM Superstore responded

Thank you for sharing your positive experience, it's wonderful to hear that Jeremey Torres provided you with great and efficient service during your purchase of the 2024 Chevy Trailblazer!

March 26, 2024

Erica is the best! She always gets back to you with an answer. She is the reason why I purchased my vehicle. More

by ckjlaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Holocker
Mar 26, 2024 -

Bill Walsh GM Superstore responded

It's wonderful to hear such glowing praise for Erica! It sounds like she's truly exceptional at what she does. Providing prompt and helpful answers is crucial in any customer service role, and it's clear that Erica excels in this aspect. It's no surprise that she's earned your loyalty and appreciation. Cheers to Erica for her outstanding service!

March 04, 2024

Jeremy at Bill Walsh GM was great from the start. Helped the entire way through the buying process and even after the truck was purchased. He made sure everything was clear and exactly how I wanted i More

by brlracer56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Bill Walsh GM Superstore responded

Thank you so much for taking the time to share your positive experience with Jeremy at Bill Walsh GM! We're thrilled to hear that Jeremy provided you with exceptional service from the moment you walked in until after your truck purchase. Delivering clear communication and ensuring that your needs were met exactly as you wanted is always our top priority.

January 23, 2024

Great communication and follow up on a truck I was interested in buying, came in quick negotiation with Jeremy and drove off with a great truck at a fair price. More

by Junior Mags
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremey Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bill Walsh GM Superstore responded

Thank you for your kind words! It was a pleasure assisting you with the purchase of your new truck. I'm glad to hear that you appreciated our communication and follow-up throughout the process. At our dealership, we strive to provide excellent service and make the buying experience as smooth as possible. Jeremy and the rest of our team are committed to finding the right vehicle for our customers at fair prices, and I'm delighted that we were able to meet your needs.

May 08, 2023

Absolutely incredible experience. I want to give out a shout out to the used sales rep and the used car managers. I bought a vehicle at an extremely fair price, got a solid deal on my More

by maxsay2056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
April 11, 2023

Wanted the car and they wouldn't sell it. Would not get back to me to give me a reason. More

by bill.diel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not on here
March 17, 2023

The staff is very friendly, very helpful, very knowledgeable and closed my deal in less then two hours!! No price gouging no haggling just a good old fashioned car deal! Thank you very much!! More

by Ruth.filippi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Torres
May 16, 2021

I would not recommend! When trying to make a deal over the phone I could not get a price. The price on the internet kept changing and they would not honor the lesser price. I needed a gooseneck hitch, a b More

by Sfoxz99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
March 21, 2018

Great Experience Jeremy T was our car salesman, and we had a wonderful experience buying a car from them. He was not pushy (we had been to a couple places that were be More

by MWTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Torres
1