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Bill Walsh Ford Lincoln Kia - Service Center

Ottawa, IL

5.0
23 Reviews

23 Reviews of Bill Walsh Ford Lincoln Kia - Service Center

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September 18, 2024

Jordan was very knowledgeable and helpful. We needed assistance working the Charge Point EV charger and he resolved our problem. More

by Rich H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Abernathy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Sep 23, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for your kind words, Rich! We're glad to hear that Jordan was able to help you with the Charge Point EV charger. We appreciate your business and hope to see you again soon!

March 26, 2024

Erica is so helpful and hardworking. She is always has a pleasant disposition and is a joy to work with. More

by Danielle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
Mar 26, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you very much for your kind words about Erica! We're delighted to hear that she has been helpful and hardworking in assisting you.

March 26, 2024

You’ve always been so helpful when we’ve purchased 2 vehicles from you, not to mention all the easy oil changes you’ve helped to facilitate doe us….but also! Loved the We Buy Cars option you helped us w More

by Chivohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Holocker
Mar 26, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words and for choosing us for your vehicle needs! It's been our pleasure to assist you with the purchase of two vehicles and to ensure that your oil changes are easy and convenient. We're thrilled to hear that you also had a positive experience with our We Buy Cars option and that turning in your Explorer was hassle-free. Making the process as smooth as possible for our customers is always our goal, and we're delighted that we could provide that for you.

March 03, 2024

Straight forward and honest, a pleasure to work with. I highly recommend him if you’re in the market! More

by Jimmy Huffman
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience. We pride ourselves on providing straightforward and honest service to all of our customers. Your recommendation means a lot to us, and we truly appreciate your support.

March 01, 2024

Mark has always been helpful an thoughtful when I needed a different car.. I know him to be honest always. That is very important to me. He has through the years sold me 4 cars More

by karenwalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Henson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Bill Walsh Ford Lincoln Kia responded

It's wonderful to hear about your positive experiences with Mark when it comes to purchasing cars. Finding someone who is both helpful and thoughtful in such transactions is invaluable. Mark's honesty and integrity, qualities you've emphasized, are indeed paramount when navigating the process of buying a vehicle. Having purchased four cars from him over the years speaks volumes about the trust and confidence you have in his services.

Mar 02, 2024 -

karenwalker responded

That’s why I followed frm Sierra to Kia…

February 29, 2024

Great dealership very knowledgeable employees mark is very informative when selling and will answer every question you have. He will make buying a car pain free More

by Jwheeler987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Imhof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Bill Walsh Ford Lincoln Kia responded

Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our dealership and found our employees to be knowledgeable, especially Mark. Providing informative and attentive service to our customers is our priority, and we're delighted that Mark was able to make your car buying experience pain-free.

September 17, 2020

please is well organized, clean and willing to help. I had an oil change and it was quick. Car wash was out of order, which sucked but still great service and thats what counts More

by pearson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strasser
August 08, 2020

Always have great service from the dealership service department Brian is kind and courteous and walks you through your service. Brian has a good porter that’s polite and courteous as well they make a gr More

by Satisfied Ford Escape Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Kenny
July 05, 2020

As always - courteous service! From the first phone call to The day I actually got my new tires put on. Excellent service would highly recommend More

by cfrancisco3
Recommend Dealer
Yes
Employees Worked With
Brian
February 07, 2020

Saved our lives! About an hour from home and on our way to Rochester MN we hit a massive metal object on a local road. Immediately resulted in an unrepairable flat tir More

by jerry2163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strasser
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