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Bill Walsh Ford Kia - Service Center

Ottawa, IL

5.0
23 Reviews

23 Reviews of Bill Walsh Ford Kia - Service Center

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December 13, 2019

Brian worked tirelessly to resolve a difficult issue. I appreciate his efforts and my car was fixed flawlessly and quickly once the vexing issue with Kia was resolved. Thank you. More

by Mlanggut
Recommend Dealer
Yes
Employees Worked With
Brian
December 05, 2019

Great service as always! Brian is the best! He always goes out of his way to keep my vehicle in good shape. An enjoyable day knowing that my truck is cared for by professionals! More

by gary1954
Recommend Dealer
Yes
Employees Worked With
Brian Redmond
July 25, 2019

Exceptional Always receive courteous, prompt and professional service at Bill Walsh Ford/Kia. I have business with Bill Walsh dealerships for over 35 years and ha More

by Mick1944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Redmond the service rep and Mike the service manager. I don’t know exactly who Greg Stasser listed above is unless he was the tech that performed the service.
June 20, 2019

Recent service on F 450 As always a pleasant experience. Service staff are always professional and courteous. Dealt with Mike Logue. and the billing clerk, both were very cou More

by rodfather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Logue
June 13, 2019

Great, Quick Service Brian was right there to meet us when we pulled the truck into the servicing area and confirmed what we were there for. He asked if we'd like the truc More

by gary1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Redmond
June 13, 2019

Exceptional service Dealership has an excellent service department. I was there for my scheduled oil change and tire rotation. Everyone is always pleasant and courteous a More

by Dory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Brown
January 27, 2019

Comfortable Care on a Cold Day! So nice to just pull right in and hand over the keys on a super cold January day. Great service at a reasonable cost. Lots of places to eat or shop ne More

by gary1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
January 11, 2019

Scheduled service Great service, clean waiting room, very happy with service. I like driving right up to and into service area. Very friendly and helpful staff. Thank More

by dma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strasser
November 18, 2018

Excellent service Never had a bad experience here. Everyone is courteous. Greg was very helpful. By far the best dealership I have ever bought a car from. Service is a More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strasser
November 14, 2018

Service Manager was awesome. The service manager was very courteous and helpful. I think his name was Greg working the morning of 11/9/18. I showed up at least 30-40 minutes befor More

by Clint Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Strasser