Bill Volz's Westchester Chrysler Dodge Jeep

Had a bad experience here. I believe it was mostly mis communication still I feel that most of the issues could have been avoided if I had been listened to from the first and given more options and soluti communication still I feel that most of the issues could have been avoided if I had been listened to from the first and given more options and solutions. I almost got a car from this dealership that did not include the features I wanted because I was told that it could not be done in the range of the monthly payment that I wanted - I settled on a base model because I thought it was all I could afford.. luckily they were rather rude and condescending to me the day before I finished the deal opening up the opportunity to have another dealer do it right.... I feel a car dealership that is asking for your business so adamantly should also be willing to work hard to give you options, I just never got that - they can be very nice and they did keep calling and asking for my business, but in the end could not deliver.. I went elsewhere and got exactly what I wanted at the price I wanted to pay. More

I traded in a Toyota Tacoma to get a Jeep Wrangler and Chris was extremely helpful. I was worried that I would lose money by trading it in to a dealership as opposed to selling it privately, but he expla Chris was extremely helpful. I was worried that I would lose money by trading it in to a dealership as opposed to selling it privately, but he explained thuroughly about the sales tax savings I would receive and worked extremely hard to get me maximum price on my trade in. When I finally got my wrangler, I couldn't be happier. Chris was on vacation when the Wrangler came in, but explained that fully to me when I was shopping and gave me every option to either pick it up before he left, after he got back or had several of his coworkers that could get the car ready for me for pickup. I declined dealing with anyone else, I waited a few days for Chris to get back. I am glad I waited! Chris even made sure to send me pictures of the jeep when it finally arrived. On day of pickup, Chris had everything ready for me, insurance all set, registration all set, he swapped my plates and explained how everything worked inside the jeep. I have purchased cars in the past that were a headache to get, this was not one of them! Chris was a pleasure to deal with and I will definitely be reccommending him to my friends. Oh yeah, and I love the Wrangler!!! Thanks Chris!! More

I was very pleased with the service I received from Vinny. I didn't feel pushed into buying anything and he answered all of my questions immediately or got back to me quickly with answers. I would abso Vinny. I didn't feel pushed into buying anything and he answered all of my questions immediately or got back to me quickly with answers. I would absolutely refer friends/relatives to Bill Volz. Especially to see Vinny. More

1. Said car sold was "certified" however the inspection wasn't completed. There were missing parts and certain vehicle functions did not work. 2. Purchased vehicle on April 19th, still wa inspection wasn't completed. There were missing parts and certain vehicle functions did not work. 2. Purchased vehicle on April 19th, still waiting for them to transfer my registration (currently June 13th.) Said it was due to an issue with the previous lien holder, which to me means they sold a car that wasn't theirs to begin with. 3. Bottom line I could write a book about why I would never buy a car from this dealership and I would never recommend them to anyone else. More

Steve worked hard to get me the jeep wrangler I wanted with the options I was looking for. He also made it as hassle free as you can possibly imagine. I would def recommend Steve and the Bill Volz team to with the options I was looking for. He also made it as hassle free as you can possibly imagine. I would def recommend Steve and the Bill Volz team to anyone. More

Came in on holiday weekend and got a good deal on a 2010 Avenger. Vinny did a good job of getting the price down to where I needed it. My only issue was the car was not clean when I picked it up, Mike and V Avenger. Vinny did a good job of getting the price down to where I needed it. My only issue was the car was not clean when I picked it up, Mike and Vinny took care of the issue and I was happy. I decided to do this review but this site is not easy to use in my opinion. More

After having my Mercury Mountaineer for 6 1/2 years, I was very reluctant to let it go. It had a lot of miles on it and I knew it was time, but I wasn't ready. I decided to look at Jeeps and just get a f was very reluctant to let it go. It had a lot of miles on it and I knew it was time, but I wasn't ready. I decided to look at Jeeps and just get a feel for what I wanted. Vinny Diaz was one of the best sales reps that I have ever dealt with; he was not pushy, was extremely fair and very accommodating. He had a great sense of humor and we shared some laughs over my attachment to my Mountaineer. I didn't expect to walk away in 2 days with a brand new Jeep, but Vinny made it all so easy, that I made my decision rather quickly. I LOVE my new Jeep and hope to have many years with it! Vinny Diaz is top notch in my books and made the entire car buying experience a pleasure for me. I highly recommend this dealer, as well as Vinny! More

I recently bought a 2011 Nissan Versa from Bill Volz Westchester and dealt with Vinny Diaz. He is courteous, friendly and customer focused. I appreciated the no hassle approach and promptness of the tra Westchester and dealt with Vinny Diaz. He is courteous, friendly and customer focused. I appreciated the no hassle approach and promptness of the transaction. It was the best car buying experience I've ever had. More

Went in for a new car after 12 yrs of having a Dodge Caravan and wanted a Salesman who didn't play games with me and was straight on. I found a Dodge Journey online and went in with the printout of the Caravan and wanted a Salesman who didn't play games with me and was straight on. I found a Dodge Journey online and went in with the printout of the sale and he looked further for me for more incentives and had the sale in 2 days. Great Finance guy Joe! Answered all our questions. Thank you Bill Volz enjoyable buy and traded in my old gal Dodge Caravan with over 100,000 miles. A lot of happy memories in that Caravan and hoping to have the same with this Dodge Journey. No major problems ever! More

I bought a 2012 Wrangler from Bill Volz's. My negotiations with Steve C were easy and fair, and they were very different than the horrible experiences I had with 2 other dealers in Westchester Co negotiations with Steve C were easy and fair, and they were very different than the horrible experiences I had with 2 other dealers in Westchester County. Steve worked with me on price. I got great value for my trade-in. Steve and everyone at Bill Volz's made great use of my time and worked around my work schedule to close the deal. More