Bill Volz's Westchester Chrysler Dodge Jeep

Great dealership! In the past 2 years my family has purchased 3 cars from this dealer. Bob Casterella is a great guy to work with, as well as the dealership's GM, Mike. In the past 2 years my family has purchased 3 cars from this dealer. Bob Casterella is a great guy to work with, as well as the dealership's GM, Mike. Salesmen are extremely friendly and will take as much time as needed to help you out. Service is great too! Joe Verde (service manager) is another great guy and will help you out as best he can with any problems! Overall 5 of 5, dealerships don't get any better than this one! More

Hands down the best dealer around. Steve helped me through the entire process of finding the exact truck I wanted even though I changed my mind several times. I had the utmost confidenc Steve helped me through the entire process of finding the exact truck I wanted even though I changed my mind several times. I had the utmost confidence that not only was I getting the truck I wanted but I was getting it at an unbeatable deal. They have certainly earned my business for life. More

Great Experience Went in looking for a used pick up. After crunching #'s with Eric and letting him know what I had to spend we surprisingly were able to leave with bra Went in looking for a used pick up. After crunching #'s with Eric and letting him know what I had to spend we surprisingly were able to leave with brand new ram 1500. Joe the finance guy got me a great rate and helped a smooth process become even smoother. Always dread the dance in buying a car/truck. Thanks guys for making the car buying process easy. More

Good Value Dealership Bob Casteterlla is a long time professional. He worked me on finding the right car and luxury options to suit my driving. The Jeep Grad Cherokee is a Bob Casteterlla is a long time professional. He worked me on finding the right car and luxury options to suit my driving. The Jeep Grad Cherokee is a great car and I am enjoying the experience. Anyone reading this should consider Bill Voltz when purchasing a new vehicle. Thanks Bob. More

service the worst ever. I went to bill volz for a oil change and inspection. I had asked them if they coild look at my parking brake it was not working. they said yes. after I went to bill volz for a oil change and inspection. I had asked them if they coild look at my parking brake it was not working. they said yes. after they told me I needed some parts I said go ahead and fix the parking brake what ever you need to do. I pick up my 2009 jeep wrangler and they said every thing is fixed the jeep is right out side. I pay the bill 547.00 and I drive away. I stop on a hill down the road put the parking brake on, the jeep rolls right down the hill. I get home and smell something burning. I put the back of my finger near the out side of the rim near the rubber part of the tire, and burned the back of my finger. I call the service at bill volz, joe said bring it in we will take a look at it. I go back to bill volz and walk in . joe is not there dave walks by me like he never seen me every one is just gone. so I walk out. the next day I have to take the left rear tire off to find out what the problem is. when I take the rotor off and some of the parking brake parts are gone. that is why they are the worst. they never tried the parking brake before they gave me the jeep back. More

service 5 stars customer service, best I've ever had. would prefer no other. very straightforward with excellent workmanship and people skills.continue the ou 5 stars customer service, best I've ever had. would prefer no other. very straightforward with excellent workmanship and people skills.continue the outstanding work. More

Walked in with a dollar and a dream... came out with a car! Joe Tucker and Bob really helped me out. The banks wouldn't approve me for a particular car. Joe was on the phone and emailing trying to get me approv Joe Tucker and Bob really helped me out. The banks wouldn't approve me for a particular car. Joe was on the phone and emailing trying to get me approved. Bob left and came back with another vehicle choice. Joe made his call and I was approved. Newer vehicle, low miles, better warranty everything! I couldn't be more happier! I put rims on it same day and came back the next day. Rachel took some pics of me and my car and Danielle put my picture on facebook for their " Like" program. If I can get 100 likes on my pic they will pay for my first month payment. Well I got over 100 likes in less than a few hours and picked up my check!!!! Trust me if I can get a car so can you! More

Great Experience I purchased a new vehicle from Steve and it was an excellent experience. He was very friendly, knowledgeable and efficient with great advice. I woul I purchased a new vehicle from Steve and it was an excellent experience. He was very friendly, knowledgeable and efficient with great advice. I would certainly go back for my next vehicle and recommend them to others. More

new wrangler Traded in my Liberty for a Sahara Wrangler. Process was smooth and easy. Erich new what I wanted and the price point I was at and got me exactly what Traded in my Liberty for a Sahara Wrangler. Process was smooth and easy. Erich new what I wanted and the price point I was at and got me exactly what I asked for. More

My first car buying experience was A+! After meeting with Steve the first time, I thought this is too good to be true, but my experience was everything I had hoped for and more. Steve was v After meeting with Steve the first time, I thought this is too good to be true, but my experience was everything I had hoped for and more. Steve was very patient and kind, and not to mention knowledgable! He told me everything about the Jeep Grand Cherokee, what button did what, how to work the radio/navigation system, etc. He was on top of all paperwork, insurance and registration that needed attending too. Even called the next day to see how the Jeep was doing and to thank me again for my business. Also, worked with Joe Tucker in getting the lowest interest rate I could and signing the papers with him was a breeze. Would definitely recommend this dealer to anyone! More