Bill Vince's Bridgewater Acura
Bridgewater, NJ
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I had already visited five Acura dealers by the time I got to Bridgewater. I had no need to go further once I meet John Neals. He gave me the confidence that I had come to the right place. Let's face it got to Bridgewater. I had no need to go further once I meet John Neals. He gave me the confidence that I had come to the right place. Let's face it, the cars are all the same at every dealership. It's the personnel that make the difference. He was honest,friendly and sincere. We made an immediate connection .It was a pleasure doing business at Bridgewater because of John Neals. Thank you Jim Higgins More
Dealership was a friendly environment, not much of haggling. Vehicle was delivered on time and paper work completed without much trouble. I would recommend this delaer to anyone looking for a pleasant haggling. Vehicle was delivered on time and paper work completed without much trouble. I would recommend this delaer to anyone looking for a pleasant experience in buying. More
This is the 2nd car that we have leased from Bill Vince and our 3rd Acura MDX. This is the 2nd time we have worked with AJ and he is fantastic. He is honest, attentive and a pleasure to deal with. This was and our 3rd Acura MDX. This is the 2nd time we have worked with AJ and he is fantastic. He is honest, attentive and a pleasure to deal with. This was an easy transaction. We spent about 1 - 1.5 hours reviewing and settling on the price in July and about 1.5 hours for me to finalize and drive off with the new Acura MDX, a great experience. I always service my Acura at the dealership and have a positive experience. AJ is great!! More
Friendly staff, was in and out within 2 hours and was offered fair price for trade in. Eddie was very helpful, took care of contacting our insurance company to transfer insurance to new car. Have dealt offered fair price for trade in. Eddie was very helpful, took care of contacting our insurance company to transfer insurance to new car. Have dealt with other dealers in the past who have done the bare minimum to get the car sold and you out the door. finance procedure was fast and efficient . could not have asked for a better experience. will return to this dealer when looking for a new car in the future. More
Eddie did a great job overall... I fully expect ongoing service going forward... Was a pleasant and professional experience throughout. Mike the sales manager did a nice job as well. steve and theresa t. service going forward... Was a pleasant and professional experience throughout. Mike the sales manager did a nice job as well. steve and theresa t. acura 2011 mdx More
Michael, Rick, and Scott were a tremendous pleasure to deal with when I purchased my 2012 Audi S4. I was in and out in less than 2 hours while trading in my vehicle and subsequently purchasing another. Al deal with when I purchased my 2012 Audi S4. I was in and out in less than 2 hours while trading in my vehicle and subsequently purchasing another. All three of them went above and beyond to make me feel great about my purchase and the only regret I have is not buying my wife a car too! I don't think I will ever visit another Acura dealership and when I am due for a new vehicle I will visit this dealer first and make sure I ask to speak with any of these three gentleman. Thanks guys for doing a great job and I love the car!!! More
Very pleasant experience in leasing a new Acura TSX. I was a repeat customer and Joe Giaconia was very good to work with in the price negotiation. I would like to see the price negotiation process imp was a repeat customer and Joe Giaconia was very good to work with in the price negotiation. I would like to see the price negotiation process improved by allowing a customer to directly negotiate with the dealer's decision maker rather than going through the showroom sales person who apparently has no power to negotiate price. There ended up being an issue with the amount of the down payment given the lease program that I used. However that was corrected at my meeting with the finance manager (first name was Ed) and a credit was applied to my credit card for the amount overcharged. I promptly received in the mail a confirmation of the credit transaction. I will recommend this dealership to friends and family in the future. More
I was very pleased with the selection of new and I was very pleased with the selection of new and certified preowned cars available at this dealership. On my first visit, Mr. Mikhail Boltarets es I was very pleased with the selection of new and certified preowned cars available at this dealership. On my first visit, Mr. Mikhail Boltarets escorted me around the lot showing me a variety of cars I was interested in and answering questions I had about the various models. On my second visit, Mr. Boltarets provided me with additional information about the cars I was interested in possibly purchasing. When I selected the certified preowned car I wished to buy, Mr. Boltarets patiently and professionally worked with me on an acceptable price and assisted me with all the necessary paperwork. He was there to greet me when I came to pick up the car, and he took the time to provide basic instructions on some of the technology items. Purchasing my Acura TSX was an overall positive experience. More
Just leased a 2014 Acura RDX. This is my third Acura and I have worked with Sam Giundi each time. Sam is very professional, attentive, great with follow-up, friendly ... and a pleasure to work with. My I have worked with Sam Giundi each time. Sam is very professional, attentive, great with follow-up, friendly ... and a pleasure to work with. My experience with Service over the years is also excellent. Very professional, prompt, high quality work, and very friendly. Sam and Service make the experience as easy as is possible. I recently referred a family friend to Sam Giundi to purchase a Pre-Certified Acura. I would not hesitate to refer others as well based upon my overall great experience with this dealer. More
I would HIGHLY recommend Bill Vance as the entire sales experience. I had a great pleasure of working with Sam Guindi (sales person) throughout the entire process. Never had any pressure and they answer experience. I had a great pleasure of working with Sam Guindi (sales person) throughout the entire process. Never had any pressure and they answered all my questions. Very polite and reasonable. First time buyer at BW, Acura and Sam really made the process very simple but enjoyable! Very pleasurable to work with them, would definitely buy more cars in the future. We were very pleased with our experience at Bridgewater Acura and would recommend this dealership to anyone to go Sam (sales person) to buy any Acura car. More