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Bill Vince's Bridgewater Acura

Bridgewater, NJ

4.1
1,216 Reviews

1231 US Highway 22

Bridgewater, NJ

08807

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Showing 1,216 reviews

September 14, 2014

Great experience Very happy with my purchase. I walked in at 6pm and by 8pm on a Friday night I was pulling out of the driveway with my new TLX! Eddie and Paul helped More

by elianamaertens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Mcgeehan, Paul Batista, Tina Castagnola
Sep 24, 2014 -

Bill Vince's Bridgewater Acura responded

TLX - "it's that kind of THRILL" - glad you are enjoying your new TLX - congratulations again! Thanks for starting the process with us online as well with the Internet Department - so that we could expedite your visit - once in store. If there is anything we can assist you with moving forward, please dont hesitate to call, email or come in. You are part of the Acura Family. Tina Stanislawczyk - Internet Sales Manager.

September 13, 2014

Wish I would have came here first. I've been to many Acura dealers recently . I must say most of them were really pushy . Anthony Spano was very nice at bridgewater acura. I will recomm More

by rpan33307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spano, Anthony Spano, Anthony Spano
Sep 20, 2014 -

Bill Vince's Bridgewater Acura responded

Thank you for coming in to see us - and for the opportunity to earn your business. On behalf of Anthony Spano - and everyone here at Bridgewater Acura - we are glad to hear that you did have a pleasant and professional experience. Drive your MDX in good health and safety. Should you need anything, please dont hesitate to call/email or come in. (908)-704-0300 ext 149 for Anthony Spano - or ext 154 - for Tina Stanislawczyk, Internet Sales Manager.

September 13, 2014

Great Experience The staff deals with tens of people on a daily basis but they still make you feel like you're the most important person in the room. Their customer s More

by gem123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
illeana
Sep 22, 2014 -

Bill Vince's Bridgewater Acura responded

We certainly appreciate your time and attention in sharing your experience with our Service Department here with us. Ileana Ortega is great to work with and we are pleased to know that she takes care of you like one of us - when you do come in for Service. From Ileana - Service and Sales - thank you again. Feel free to reach out to Ileana O any time - 908-704-0300 ext 138. Tina Stanislawczyk - Internet Sales Manager.

September 12, 2014

Great Dealership, Great Sales Team During a stressful time with finding out my car was totaled and that I had to buy another car, buying a car from Bridgewater Acura was a breeze, Anth More

by tara.antoinette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Penna, Anthony Spano, Anthony Spano
Sep 13, 2014 -

Bill Vince's Bridgewater Acura responded

We are truly sorry to hear that you had to replace a vehicle that had been a total loss. I know it can be a very difficult and frustrating time - considering you have to purchase/replace a car, not because you want to. Hope everyone involved was ok. And as frustrating as buying a car can be no matter what circumstance - it gives us great pleasure to know that our rep, Anthony Spano, was considerate and receptive to your exact interests and needs. We do wish you had a pleasant and professional experience here at Bridgewater Acura - and thank you so very much, for the opportunity. We appreciate your recommendations and welcome you to the Bridgewater Acura family. Please dont hesitate to contact us - if there is anything we can assist you with. Anthony Spano at ext 149 or Tina Stanislawczyk ext 154 - (908-704-0300) Internet Sales Manager.

September 12, 2014

Birthday Surprise My wife had wanted to surprise me for my 60 th birthday. She had been searching everywhere for a special car for my present. She enlisted the help of More

by Surprised Husband
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lasko, Obie Nwoye, Tina Castagnola
Sep 13, 2014 -

Bill Vince's Bridgewater Acura responded

HAPPY 60TH BIRTHDAY ..... I do hope it was a pleasant surprise for you! Your wife was super excited to have found this Pontiac Solstice for you and she was so amazing to work with. She made sure, that this was going to be your next car! LOL. On behalf of the Entire Dealership - we do hope you are driving your new car in good health and safety. Congratulations! Tina Stanislawczyk - Internet Sales Manager - 908-704-0300 ext 154.

September 11, 2014

Great Dealership I've been a customer for seven years and I can honestly say that I haven't had an unpleasant experience. The service personnel are knowledgeable and More

by gem123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ileana, george, Obie Nwoye
Sep 13, 2014 -

Bill Vince's Bridgewater Acura responded

On behalf of Ileana and George - in our Service Department - and the Entire Bridgewater Acura Staff - both sales and service - thank you for taking some time to share your thoughts and experiences here with us. We value Brand Loyalty and Customer Service. Thank you again, Tina Stanislawczyk - Internet Sales Manager 908-704-0300 ext 154.

September 09, 2014

for new car Good sale men friendly .Eddie he is a good customer service.this good enough EDDIE?. dealership good team for sale,service and much more.i m so happy More

by tamle1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Mcgeehan, Tina Castagnola
Sep 09, 2014 -

Bill Vince's Bridgewater Acura responded

On behalf of Bridgewater Acura - we'd like to THANK YOU - for the opportunity to assist you and the family - wth your New Acura MDX. We value and appreciate your time - and for taking a moment to share with us, your experience here at Bridgewater Acura. Bridgewater Acura believes in CUSTOMER SERVICE - Before, During and After the sale - so please dont hesitate to contact us should you need anything. Eddie McGeehan - ext 129 - and Tina Stanislawczyk - ext 154 (908-704-0300 ext 154)

September 09, 2014

Excellent service, Excellent price Anthony was very knowledgeable about the car we were interested in (TLX). He was more than willing to show us every available car on the lot and did i More

by TandDShags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Spano, Anthony Spano, Anthony Spano
Sep 09, 2014 -

Bill Vince's Bridgewater Acura responded

Thank you for your visit to Bridgewater Acura. We greatly appreciate that you took the time to write about your experience here - and with our Sales Advisor Anthony Spano. Customer Satisfaction is our main priority and we are glad to hear that you had a pleasant and professional experience. Drive your New TLX in good health and safety - and please dont hesitate to contact us - if there is anything you need from here on out! On behalf of the entire Bridgewater Acura Staff - welcome to the family! Tina Stanislawczyk - Internet Sales Manager 908-704-0300 ext 154 - or your Sales Advisor Anthony Spano at ext 149

September 05, 2014

Customer Oriented! Had written a unsavory review, however I was very impressed with Bridgewater Acura's response to my issue. They handled it in a very professional and More

by Kkap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Was not wearing name tag, just light blue button down shirt, Tina Castagnola
Sep 06, 2014 -

Bill Vince's Bridgewater Acura responded

Thank you for taking a moment to share your experience here with us. From the review - it does sound like you had a Service Visit here with us. And as much as we can apologize for the TONE in which the MESSAGE was delivered. It is not typical - nor does it happen on a daily basis - that our customers put their feet on the table for any employee to address. Bridgewater Acura prides ourselves in Customer Service and I can only imagine that the Dealership Advisor's overall integrity was to keep up cleanliness appearance of the facility. Our waiting lounge is for all Sales and Service Customers to enjoy. Should you wish to further discuss your incident - please contact me directly. TINA STANISLAWCZYK - Internet Sales/BDC Manager - 908-704-0300 ext 154. tinas@bridgewateracura.com

Sep 13, 2014 -

Kkap responded

Couldn't figure out how to remove the review but I am very very impressed with the Internet Manager at Bridgewater Acura for following up, addressing the matter, and going out of their way to contact me and express their apologies. It was a very classy response on their behalf and I truly appreciate it. I've had a very pleasant experience at Bridgewater Acura whenever I have been there in the past and I'm sure I'll have pleasant experiences in the future as well.

September 01, 2014

SMOOTH........AND EASY!! From first conversation with internet team (Tina) to actual walk in visit and purchase ....was easy and smooth very professional ..sales man Mike was More

by robbiegto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mike DiBenedetto, Tina Castagnola, Michael DiBennedetto
Sep 02, 2014 -

Bill Vince's Bridgewater Acura responded

First and Foremost - that you for considering doing business with us - considering you were coming in from out of state. It's customers like you - that are willing/able to make the drive worthwhile - that makes it worthwhile for the Dealership as well. Im so glad your communicationg with us over the phone/email - before the actual in-store visit helped - and we are certainly grateful to have met with you and worked with you. Bridgewater Acura believes in customer service before, during and after the sale - so please contact us at any time! It was a pleasure working with you as well. 908-704-0300 ext 192 for Mike D - and ext 154 for Tina S. Tina Stanislawczyk - Internet Sales Manager/Business Development.

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