Bill Vince's Bridgewater Acura

Please, save yourself some hardache and go to another Acura dealer. I dealt with so many customer service issues. I called multiple time to get my plates mailed to me, after they told me they were ship Acura dealer. I dealt with so many customer service issues. I called multiple time to get my plates mailed to me, after they told me they were shipped I called back 3-4 days later to find out why i still did not receive them...Apparently they still have not sent them out and the salesman I bought my car through never calls back or picks up when i call the dealer. They didnt even have the heart to call me back and tell me they did not send out the plates. This is Acura you would expect premium customer service...But this is not the case. Just find another dealer to go to and save yourself the headache with dealing with this place and the unprofessionalism. I would not recommend going to this dealer for any service, sales or anything.... More

The buying experience was very good. However, the day I came to pick the car up the back bumper had been sprayed and they did not tell me. A wavy line of paint drip was formed. The back windshield wiper came to pick the car up the back bumper had been sprayed and they did not tell me. A wavy line of paint drip was formed. The back windshield wiper was messed up, there was no owners manual and the brakes are still making noise. The service manager is very nice, and so was Paul-who sold me the car, but it just seems they cant get it together. More

This dealer is not only good in sales but they are the best in after sales service. I have my wiper battery burnt out and they changed it in a day (got the part shipped next day air) and gave me a loaner best in after sales service. I have my wiper battery burnt out and they changed it in a day (got the part shipped next day air) and gave me a loaner for the time my car was in the workshop. They are open till 10pm. Their employees are really helpful and polite. More

I purchased my Acura from the dealership one year back coz of my cousin's recommendation. I dealt with teh internet sales department. The price was competetive and hassle free. The main attraction of this coz of my cousin's recommendation. I dealt with teh internet sales department. The price was competetive and hassle free. The main attraction of this dealer is the after sales service. I have been treated really great for all the service visits. Very nice and courteous staff. More

This dealership sold me a new Acura TL. So far, I've had few problems with the vehicle. The usual minor annoyances which I've had taken care of under warranty. However, I recently had the vehicle in for ser few problems with the vehicle. The usual minor annoyances which I've had taken care of under warranty. However, I recently had the vehicle in for service at another Acura dealership. They asked me if the car had ever been in an accident. I said no. They then showed me evidence that one of the doors had been removed and repainted. They said that the door had probably been dinged at the original dealer's lot and that they just had their body shop repaint it. In any event, I find Bridgewater Acura to be highly unethicial and I would strongly suggest that potential buyers to aviod this dealership! More

I purchased 3 vehicles from this dealer, and dealt with a very nice gentleman who seems to be very different from the rest of the dealers there. I wish I could remember his name but I know he smokes, and he very nice gentleman who seems to be very different from the rest of the dealers there. I wish I could remember his name but I know he smokes, and he's got gray hair, and he throws change in your new car for good luck. I believe he's Italian, but that doesn't exactly help in describing a new car dealer sales person. Anyway, the dealership is fair based on my experience, and hasn't given me too many problems. However, the service department is quite different. Friendly courteous behavior has to be genuine, not forced. Their loaner cars are crappy Neons. You want great service, try Sussman Acura in Maple Shade, NJ. More