Bill Vince's Bridgewater Acura

My last Acura was a 2006 RSX Type S that was purchased from Ocean Acura. Since I was a previous customer I was expecting better service and even better pricing. To my dismay I was offered the same typical from Ocean Acura. Since I was a previous customer I was expecting better service and even better pricing. To my dismay I was offered the same typical sales pitch, but even worse than usual. After test driving their TL Type S's I found them in horrible shape and promptly left. So that was the worst experience trying to buy a pre-owned car. Now I want to tell you about the best thus far. Although i found some bad reviews about Bridgewater Acura in regards to their customer service, I decided to give them a shot since they had a few vehicles I was interested in. Upon arrival, and after a brief self walk through, I was greeted by a professionally dressed salesman by the name of "Sasha". I told him that I was well educated on the vehicles themselves and only wished to test drive and would talk further only if the car met my standards. Unlike other sales people, he did not pressure me. In fact since he had an appointment walk in, he referred me to Ryan VanHara. Ryan also had the no pressure approach and let me test drive as many vehicles as I wanted without any sales pitches. After a short time I found the perfect 07' TL Type S in excellent condition. We negotiated a fair price and also received a high value for my trade-in so I signed the deal and drove away the same night. I did happen to find a few minor issues with the car but they were promptly fixed by the service department. I was also given a new TL loaner which was a pleasure to drive. In summary, Sasha and Ryan deserve recognition for delivering excellent customer service without being overbearing. They understand that while some potential buyers need a little "sales push", some people like me already know what they want and they treated me well. I will be recommending Bridgewater Acura to anyone that is looking for a new or preowned Acura in the future! More

Salesman was very helpful and friendly. Felt like he had my best interest at heart. Would highly recommend this dealership and especially the salesman to anyone looking to purchase and Acura. I liked the f my best interest at heart. Would highly recommend this dealership and especially the salesman to anyone looking to purchase and Acura. I liked the fact he gave me some 'inside information' on what the best deal was on certain cars and did not feel pressured at all in any way shape and form to buy one car over another. Heck he even in a way dissuaded me from purchasing the most expensive model I was looking at, something that took me aback seeing they make their money on commission, thus the more expensive the sale, the more they make. Honest. More

I was recommended to Bill Vince's Acura dealership in Bridgewater. I had had my previous car(Toyota Sequoia)for 8 years and was nervous to purchase another car. I asked around and many people told me t Bridgewater. I had had my previous car(Toyota Sequoia)for 8 years and was nervous to purchase another car. I asked around and many people told me they loved their Acura MDX. At first I was between a few cars but I know that Acura makes an excellent product so we went in this direction. It seems everyone I asked had purchased their cars from this dealership. My husband is a tough nut to crack...BUT he enjoyed working with everyone at this dealership. We got a very good price for a 2008 pearl white MDX. Rick was very helpful. We even met the "Mr. Vince" and he was charming and we felt comfortable. We couldn't be more pleased with our entire experience. ........TRust me when I say I would HIGHLY recommend this dealership to anyone!!!!! by the way I love my car and so do my children:) ~ stacey More

I have owned this certified pre-owned Acura for about three and a half years. I always leave Bill Vince's feeling like a special customer. All staff is always courteous and helpful! I have recommended three and a half years. I always leave Bill Vince's feeling like a special customer. All staff is always courteous and helpful! I have recommended this dealer to friends who have also purchased a car. They also love this dealer! My car recently had the transmission fail at 59,000 miles and Bill Vince Acura went to bat for me with the company. They were able to get help with cost of repair. It is nice to know that the dealer and manufacturer were willing to back their product! More

I went to this dealership to buy a used car and expected the typical runaround with pricing and dodging questions just to make a sale, but was extremely excited when i met a very honest and welcoming salesm the typical runaround with pricing and dodging questions just to make a sale, but was extremely excited when i met a very honest and welcoming salesman named ryan. we talked and after reviewing several options i made my descision on which car i wanted and from then on it was nothing but smooth sailing. i would recommend everyone to go here if they are just looking or with the intent to buy they will treat you fair and the level of customer service is bar none. More

Sasha was terrific to work with. He priced out a great deal for us on a new 2011 MDX, as well as a fair trade-in value for our 2008 MDX. He managed the whole process so that everything went very smoothly deal for us on a new 2011 MDX, as well as a fair trade-in value for our 2008 MDX. He managed the whole process so that everything went very smoothly. Overall a very positive experience. I would highly recommend this dealership and salesperson. More

This is my fourth Acura and the 2nd one I purchased from Gene. My sister has also purchased two vehicles from Gene. We find him to be professional, honest, and friendly. I wouldn’t hesitate to recommend Gene. My sister has also purchased two vehicles from Gene. We find him to be professional, honest, and friendly. I wouldn’t hesitate to recommend Gene to my friends and family. He is an asset to the Acura company. Sincerely, Meghan Dunham More

If you get Rick Verso as a sales consultant you are truly in luck. He worked with my budget and I walked away feeling great about purchasing the vehicle. Rick was honest and kept me laughing the entire time in luck. He worked with my budget and I walked away feeling great about purchasing the vehicle. Rick was honest and kept me laughing the entire time while remaining serious about the purchase. The sale went smoothly and all my questions were answered. I highly recommend this dealership, and having Rick as your salesperson would simply be a bonus More

I just wanted to take a few minutes to commend Bridgewater Acura and the recent experience I had there. It is very hard to find professionalism, honesty, and accountability at an auto dealership o Bridgewater Acura and the recent experience I had there. It is very hard to find professionalism, honesty, and accountability at an auto dealership or any business for that matter. All of those attributes can be found by dealing with Obi Nwoye and Mike Lasko at Bridgewater Acura. I had a complicated deal that involved trading in two vehicles and Obi and Mike joined forces to get the deal done at the price that I wanted. The negotiation process with Obi was extremely pleasant and not typical of what you get at most auto dealerships. The level of service and effort to create a personal relationship after the sale is also something that I value being in the sale industry myself. Obi has even went as far as sending a Christmas card and personally calling me to wish my family well. I take any opportunity that I can to refer friends, relatives, and colleagues to Bridgewater Acura because I know that they can be trusted from the minute you walk in the dealership to the time that you have to come in to get your first oil change. I hope that this goes noticed and falls upon the right desk because service and an experience like this is almost non-existent. Thank you More

I was quite pleased with the service I received at Bridgewater Acura, I was assisted right away and given the circumstances everything was accomplished with in a very timely process. My sales agent, Bridgewater Acura, I was assisted right away and given the circumstances everything was accomplished with in a very timely process. My sales agent, Ryan VanHara was very friendly and helpful with the entire process. I would recommend anyone going to this dealer to request Ryan. More