Bill Utter Ford - Service Center

Excellent service from scheduling, repairs & follow up. Jovan the mobile service young man showed up on time & was very professional & courteous. Jovan the mobile service young man showed up on time & was very professional & courteous. More

I have never had a bad experience from either servicing a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers an a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers and you can tell they enjoy their jobs. As far as I’m concerned, I’m a customer for life! More

They gave me a timeframe to look at my problem and they were faster than what they said were faster than what they said More

I like the dealership, especially the service department. They always let me know what repairs are needed and the cost. They do a great job of servicing my vehicles. They always let me know what repairs are needed and the cost. They do a great job of servicing my vehicles. More

Yes. I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but l I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but let me know that parts would have to be ordered. He also informed me that there were no loaners available which was disappointing as I needed my truck for work. Not his fault at all. It took a few days to get parts, but each time I texted Joey, he responded to let me know what was happening. Got my ride back and was very happy with the service and communication. Everyone was nice, Dean was especially helpful and Joey is top notch. Would not hesitate to use Utter again. More

Megan was courteous and helpful and knowledgeable. We always use Bill Utter for our service on two vehicles. We always use Bill Utter for our service on two vehicles. More

Kason was a pleasure to work with. He understood my issue and was quick to get my car in and get the problem solved. Very professional and courteous. Kept me informed through the pr He understood my issue and was quick to get my car in and get the problem solved. Very professional and courteous. Kept me informed through the process. More

Your service person was polite and explained the service. The service was prompt. I will always use your service. The service was prompt. I will always use your service. More

Courteous and professional. Greg, my service advisor, kept me well informed throughout the entire process. Most certainly my dealership of choice. Greg, my service advisor, kept me well informed throughout the entire process. Most certainly my dealership of choice. More

Courteous and thorough. Found the problem quickly, and promptly provided an excellent solution. Excellent service. Found the problem quickly, and promptly provided an excellent solution. Excellent service. More