Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

Sort by
November 04, 2024

Quick service. Seems like car is fixed and back to normal. Reasonably price. Like the shuttle services More

by kscottcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience with us! We're glad to hear that our quick service and shuttle options at Bill Utter Ford met your needs. Safe driving ahead!

November 02, 2024

My daughter was recently traveling to Denton for a wedding. On the way, she had a low tire due to a nail. The service team at Bill Utter Ford promptly took her car in for service and gave her a ride a More

by JUDY MELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Utter Ford responded

Judy, we're delighted to hear that Mike and the Bill Utter Ford service team were able to assist your daughter so efficiently. It's great knowing they went above and beyond to ensure she made it on time for the wedding! Thank you for sharing this experience with us!

November 02, 2024

Always a pleasure to come to Bill Utter Ford for maintenance visits for my 2015 Ford Focus. More

by richard.p.ridenour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Utter Ford responded

Richard, thank you for leaving Bill Utter Ford a five-star review! We are glad that our team keeps your Ford Focus running like new.

November 02, 2024

Cason was great to work with. He told me what needed to be done and then told me the two most important ones to do now. More

by Yellow rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Bill Utter Ford responded

We're delighted to hear that Cason provided you with clear and helpful guidance at Bill Utter Ford. Thank you for sharing your positive experience!

November 01, 2024

The service was on time, friendly and professional. I recommend this dealership to anyone. I love my Ford F150. It’s been the best vehicle I have ever owned! More

by leebarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Service came to my house
Nov 01, 2024 -

Bill Utter Ford responded

Thank you for recommending Bill Utter Ford! We're delighted to hear that you're enjoying your F150 and had a positive experience with our team. Safe driving ahead, and please let us know if we can assist you down the road.

October 30, 2024

The efficiency of the staff in service was very high. Eddie was very good at discussing the recommendations and has always been helpful when I come in for any type of service. More

by mayontx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Bill Utter Ford responded

We're delighted to hear that Eddie and the service team at Bill Utter Ford provided you with efficient and helpful assistance. Thank you for sharing your experience, we look forward to serving you again!

October 24, 2024

Greg Hall is always professional and very passionate about what he does. I am always satisfied with the service I get from him and the rest of the Service Department. More

by jbecherer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Bill Utter Ford responded

Thank you for recognizing Greg and our Service Department at Bill Utter Ford! We're delighted to hear you're consistently satisfied with the service. We look forward to serving you again in the future!

October 24, 2024

Coming in an hour before closing time customer service got me a new battery and I appreciate that More

by r_bean62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bill Utter Ford responded

Thank you for leaving Bill Utter Ford a five-star review! It was a pleasure to assist you with your new battery. Safe travels!

October 23, 2024

Service Advisor Greg Hall was pleasant to work with. Listened to the issues at hand, communicated his understanding of what was going on, and communicated from the tech back to me. 5 stars for Greg! More

by CHurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Bill Utter Ford responded

We're delighted to hear that Greg provided such excellent service at Bill Utter Ford. Thank you for recognizing his efforts and sharing your experience!

October 22, 2024

Great service Department my truck was fixed the first time with no issues and felt comfortable driving it to Austin the next week More

by theshawnray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Bill Utter Ford responded

Shawn, we're delighted to hear that our service department at Bill Utter Ford got your truck running smoothly for your trip! Thanks for trusting us with your vehicle. Safe travels to Austin!

...
7
...