Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews

2,665 Reviews of Bill Utter Ford - Service Center

Sort by
August 24, 2024

My service advisor, Eddie, was very attentive and kept me informed during my visit at the dealership. More

by Ppoletti73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Eddie provided attentive service during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 23, 2024

My advisor, Dean, was exceptionally helpful with my car maintenance. He performed all requested tasks with great proficiency and thoughtfulness, providing insightful recommendations on the best options for More

by Lucia Rojas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Lucia, we're delighted to hear that Dean provided exceptional service for your car maintenance at Bill Utter Ford. Thanks for sharing your positive experience!

August 22, 2024

Great service in a timely fashion had a problem with my display screen, and they immediately fix the problem More

by NorTexShooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Hudkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

We're glad to hear our team at Bill Utter Ford could promptly resolve your display screen issue. Thanks for sharing your positive experience!

August 22, 2024

Bill Utter Ford, Danny Morris, and the service team are great to work with-always professional and friendly. The service quotes are accurate and the repairs are done right the first time, They have kept my More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience with Danny Morris and the service team at Bill Utter Ford! We're glad to hear that our professional and friendly service has kept your 2003 Ford F150 XLT running smoothly. We appreciate your trust in us!

August 14, 2024

The staff was friendly, professional, and informative. The work done was also professional and corrected the issues I was having with my truck More

by Turner21102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience! We're glad to hear our team at Bill Utter Ford was able to address the issues with your truck professionally. We appreciate your support!

August 14, 2024

I am very impressed with Megan Meredith and the rest of your team. I was expecting to wait at least 5 days to get my truck back, based on experiences from other shops. I dropped it off at 4pm yesterday and More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Steve, we're thrilled to hear that Megan and the Bill Utter Ford team exceeded your expectations with quick service. Thanks for trusting us with your maintenance needs!

August 14, 2024

Bill Utter is always efficient and does good work. I have been taking my F250 to them for over 8 years for service. I appreciate their service managers and Eddie Church always takes care of me. Apprec More

by craigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Bill Utter Ford responded

Craig, we're grateful for your continued trust in Bill Utter Ford over the years! It's fantastic to hear that Eddie and our service managers have consistently provided efficient and reliable service. See you in the fast lane again soon!

August 12, 2024

Bill Utter Ford has always been knowledgeable and professional in all my dealings with them. Their work is professionally done and the service is timely. More

by mrspatwynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toronto Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Hensarling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Bill Utter Ford responded

Thank you for sharing your positive experience with Bill Utter Ford! We're glad to hear our team has consistently provided knowledgeable and timely service.

August 10, 2024

Service advisor Greg was really good. Explained everything found during oil change, along with recommended services based on current mileage. More

by SandboxFriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Bill Utter Ford responded

Thank you for sharing your experience! We're glad to hear Greg provided thorough explanations and recommendations during your visit at Bill Utter Ford. We appreciate the feedback and look forward to serving you again!

August 05, 2024

Service Advisor Eddie always takes great care of me. He gets me in and out fast and is very prompt. Thank you, Bill Utter Ford. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Bill Utter Ford responded

Howard, we're delighted to hear that Eddie provided you with prompt and efficient service at Bill Utter Ford. Thanks for the positive feedback!

...
7
...