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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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November 29, 2024

Great service, staff communication on the status of repair is very good. Will use again. More

by Jlyarbrough02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bill Utter Ford responded

Thanks so much for your review. We look forward to your next visit to Bill Utter Ford!

November 28, 2024

Great staff, straight to the problem with solution. Mechanics seem happy and well educated. Clean service drive and show room. Very pleased with the whole situation. . More

by Outonyou347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bill Utter Ford responded

We're delighted to hear that you had a positive experience with our team at Bill Utter Ford! It's great to know that everything from the service drive to the showroom met your expectations. Thanks for sharing your feedback!

November 28, 2024

Great sevice! Danny in the service department explained service recommendations and was easy to work with. I would definitely recommend. More

by bobreed15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bill Utter Ford responded

We're delighted to hear that Danny provided excellent service at Bill Utter Ford! Thank you for recommending us, and we look forward to assisting you again in the future.

November 27, 2024

We are very pleased with the outcome. Your team kept us informed of the progress and got our car back on a timely manner. More

by Sshaynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember there names they are in the collision center
Nov 27, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford kept you informed and delivered your car promptly. Thank you for sharing your positive experience!

November 26, 2024

Bill Utter Ford Dealership in Denton Texas is AWESOME, easy to work with, very helpful customer service, very reasonable pricing. More

by PATTYSTOVALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amelia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Bill Utter Ford responded

Patty, we're delighted to hear you had such a positive experience with us at Bill Utter Ford! Thank you for the fantastic feedback and support.

November 23, 2024

Excellent dealership! I would recommend Bill Utter number one in Texas! Always! Always excellent service! I say this from experience!! The associates in all departm More

by bartavdou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bill Utter Ford responded

Thank you for the glowing review! We're delighted to hear that our team at Bill Utter Ford has consistently provided excellent service. We appreciate your recommendation and look forward to serving you again in the future!

November 23, 2024

Eddie was clutch my wife delivered a baby just days before my 2019 F150 was in your shop for a warranty wheel bearing. Our 2010 edge had a battery go bad that was put in by y'all, it was past the 36 mo More

by F150 Edge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Bill Utter Ford responded

We're delighted to hear that Eddie was able to assist you during such an important time and ensure your transportation needs were met at Bill Utter Ford. It's great knowing he went above and beyond with the battery situation for your Edge. Thank you for sharing this experience, and congratulations on the new addition to your family!

November 23, 2024

I trust my Raptor to Bill Utter Ford exclusively. Their service technicians are the only experys that I trust to work on it. Their technical experience surpasses everyone. More

by Shady 04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosque
Nov 25, 2024 -

Bill Utter Ford responded

Shady, thank you for trusting your Raptor with the team at Bill Utter Ford! We're delighted to hear that our service technicians have earned your confidence. We look forward to continuing to provide top-notch care for your vehicle!

November 21, 2024

Very knowledgeable and great customer service! They got me in same day and so hi quality work. More

by Jarrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Bill Utter Ford responded

We're grateful to have you as a Bill Utter Ford customer, Jarrod. Thanks for the review!

November 21, 2024

Great service team! Very reliable and they always do a great job, especially the mobile service to our home! More

by Koolaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 22, 2024 -

Bill Utter Ford responded

Thank you for highlighting our service team at Bill Utter Ford! We're glad to hear that the mobile service has been convenient and reliable for you. We appreciate your support!

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