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Bill Utter Ford - Service Center

Denton, TX

4.9
2,713 Reviews
Call Service Center (800) 611-4415

2,713 Reviews of Bill Utter Ford - Service Center

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December 15, 2022

Bill Utter service always welcomes me like family and get my needs met perfectly! Staff and sales team are wonderful! More

by shinojosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacee Kiefer
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Dec 15, 2022 -

Bill Utter Ford responded

Thanks for this great review! The team is here to help with any of your service needs. We are grateful to have you as part of the Bill Utter Ford family!

December 15, 2022

Excellent service. Very polite. Thorough explanations of services and options plus prices. Quick and diligent work. More

by pcabernethy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Report | Print
Dec 15, 2022 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

December 15, 2022

Excellent customer service. Efficient, Effective, and provided very comfortable reception area waiting rooms. Will be returning as needed. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
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Dec 15, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and business. Until next time!

December 13, 2022

Thorough explanation of each service and recommendation. Plus which should be a priority and those without urgent attention. A wonderful list with the price of each and total prices. Fantastic shuttle servi More

by pcabernethy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N. Parker Technician , Alex Celis
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Dec 13, 2022 -

Bill Utter Ford responded

We are delighted to hear that your service visit to Bill Utter Ford went seamlessly! Thank you for the great review, and we hope to see you again next time!

December 09, 2022

The service was excellent. My service advisor was excellent and very helpful I getting my car in and out. More

by cindy1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Report | Print
Dec 09, 2022 -

Bill Utter Ford responded

Thank you for taking a moment of time to recommend Bill Utter Ford. We're always happy to see you and your vehicle!

December 07, 2022

Kind staff, clean lounge prompt service. I have two Fords one I here and now I'm doing all me service here. More

by Grizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Bill Utter Ford responded

We are pleased to hear about your positive experience with our team here at Bill Utter Ford! We hope to see you in the future!

December 06, 2022

This is the place I go for my cars needs. There always so polite, and take of it quick More

by JUANITAMORALES759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2022 -

Bill Utter Ford responded

Thank you for the great review of Bill Utter Ford! We look forward to assisting you again in the future!

Dec 07, 2022 -

JUANITAMORALES759 responded

Cameron did a great job in taking care of my tire. And thankyou for the multi inspection for my vehicle. Really do appreciate it

December 04, 2022

We always take ours cars for service at Bill Utter everyone is very attentive , Cameron is very friendly and attentive More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Dec 05, 2022 -

Bill Utter Ford responded

Gloria, thank you for the great review! We are so glad to hear that Cameron delivered such a successful service experience. Drive safely, and we hope to see you back again at Bill Utter Ford!

November 30, 2022

I would recommend Bill Utter Ford collision center to anyone who is in need of a collision repair. Excellent service and the staff is amazing. More

by pauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miff Center, Bob Lynn
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Nov 30, 2022 -

Bill Utter Ford responded

Thank you for this great review of Bill Utter Ford! We are grateful for your trust and confidence in our team!

November 29, 2022

Customer focused and go above and beyond to help out. Very pleased with the body shop and service department. More

by TS19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Lynn
Report | Print
Nov 29, 2022 -

Bill Utter Ford responded

Thank you for the great review. We're glad to hear that you found our team customer focused and willing to assist. Have a nice day!

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