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Bill Utter Ford - Service Center

Denton, TX

4.9
2,712 Reviews

2,712 Reviews of Bill Utter Ford - Service Center

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January 05, 2023

Tony King processed entering my truck into the shop quickly. Repairs completed as soon as possible. More

by John
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony King
Jan 05, 2023 -

Bill Utter Ford responded

Thank you John for trusting the Bill Utter Ford team to assist you! We appreciate your business and kind words about Tony. See you next time!

January 03, 2023

The current Bill Utter Ford service department management has their service working friendlier and more efficiently than I have seen in the last 28 years. From the service porters who greet you quickly to t More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Bill Utter Ford responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

Today's service was excellent! I stopped by to pick up my tags at the dealership today. They had them right there waiting for me. Since I had a little time on my hands, I decided t More

by larrypowelldfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Dragoo, Alex Celis
Jan 03, 2023 -

Bill Utter Ford responded

Larry, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

Had a great experIence. Made an appointment, took my car when I drove up, and was called early when it was done. Couldn’t have been better!! More

by Ktackjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
Jan 03, 2023 -

Bill Utter Ford responded

Thank you for the great review! We appreciate the kind words and hope to see you back again at Bill Utter Ford. Safe travels!

January 02, 2023

They are fast and have great customer service. Care about your well being. Also work with you on your vehicle. More

by Zachariah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Utter Ford responded

Thank you for the great review, Zachariah! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

January 01, 2023

Friendly and thorough staff. Service writer was great and treated me like family, very reapectful. Good experience. More

by 66horseplay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Utter Ford responded

This review means so much to us! Thank you for choosing Bill Utter Ford for your service needs, we hope to welcome you back again down the road. Drive safely!

December 30, 2022

We took are truck in to get oil change an new wiper blades, tier rotation an air filter cabin an motor we stayed in n the waiting area an had a hot chocolate we are back on the road in 45 minutes More

by ajreimer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
Dec 30, 2022 -

Bill Utter Ford responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- Bill Utter Ford Team

December 30, 2022

I had a great experience with Bill Utter Ford even though it was a holiday weekend. Job was completed quickly with great communication. The cost was not exorbitant and timing was great. More

by mharte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Internet people.
Jan 03, 2023 -

Bill Utter Ford responded

Thank you for the great review! We are thrilled to hear that the Bill Utter Ford team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back!

December 30, 2022

My service manager did a great job of communicating and keeping me informed of the situation with my truck, his name is Danny Morris. Everything went smoothly Thanks More

by alan.resco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Bill Utter Ford responded

Alan, we are so happy that Danny and the team gave you a five-star experience! Thank you for choosing Bill Utter Ford and for sharing your support. Have a great day!

December 29, 2022

Outstanding service and a great place to work also . Service guys are pros and very knowledgeable. More

by Bobby H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne … cashier , Christina Flook, Sharon Moreno
Dec 29, 2022 -

Bill Utter Ford responded

We're grateful for your kind words, Bobby. The Bill Utter Ford team is always ready to step in and help with your automotive needs. Have a good day!

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