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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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February 12, 2023

Took them a little longer to complete the work, but they kept be informed and it done on the same day. More

by Crogers_cmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralf and Mike
Feb 13, 2023 -

Bill Utter Ford responded

We are so happy that the Bill Utter Ford team delivered an excellent experience. Thank you for the kind review!

February 10, 2023

Thank you to Alex for making my experience 5star. I came in around 2 with quite a few requests..tire rotation, balance, and alignment plus the need for immediate service for my travel the next mornin More

by fifec2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Feb 10, 2023 -

Bill Utter Ford responded

We are thrilled to hear that Alex provided efficient service and earned your 5 stars! He will appreciate the shoutout. Thanks for this great feedback!

February 09, 2023

Greg Hall and the service department continually over delivers. They got me in for a check engine light and had me ready to go the next day after having the parts in stock and completing the install. I d More

by Txneurovascular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Bill Utter Ford responded

We are so glad to hear that Greg and the team have earned your trust and loyal business. Thank you for being part of the Bill Utter Ford family. Until next time!

February 07, 2023

Great location, service advisor helpful, prompt services. Cameron Smith went over the issues I requested and had me on my way. More

by caesar16x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
Feb 08, 2023 -

Bill Utter Ford responded

Caesar, thank you for the review! We appreciate the kind feedback about Cameron and hope to see you again at Bill Utter Ford. Safe travels!

January 31, 2023

They said the service would be done in two to three days and it was done the same day More

by Millsmachinery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Bill Utter Ford responded

Timely service is what we always strive to provide! Thank you for supporting Bill Utter Ford and we will see you next time!

January 30, 2023

Service was good got me in and coming out it was really really good go More

by Shungibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Bill Utter Ford responded

Thank you for the review. We're glad that the Bill Utter Ford team impressed you and ensured you were satisfied. See you around!

January 29, 2023

Perry was awesome! He took care of the problem on my vehicle right away! I appreciate him taking the time to look into the situation, even going as far as calling Ford More

by SMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Bill Utter Ford responded

It means a great deal to hear that you can rely on the Bill Utter Ford team to keep your vehicle in top-notch working order. Thanks for highlighting Perry's hard work and we wish you many safe and happy miles!

January 29, 2023

Great place to buy new cars and for service. The staff are very helpful and pleasant More

by Shirleywalker182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Bill Utter Ford responded

Thank you for your review! We're happy to hear that the team was helpful and nice to work with. See you next time here at Bill Utter Ford!

January 27, 2023

The people are friendly and I can always count on a job well done.. Danny Morris is a very knowledgeable. He is always ready to help. And the vehicle is always ready when promised. Top service. Great job g More

by Lightningbolt93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Bill Utter Ford responded

Thank you for the review! Hearing that Danny delivered a successful service experience made our day. Drive safely, and we hope to see you back again at Bill Utter Ford!

January 23, 2023

I talked with Service and parts and body shop, and they were all very informative and courteous. More

by Joyceg29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miff Center
Jan 24, 2023 -

Bill Utter Ford responded

Joyce, thank you for the review! We appreciate your support and hope to see you back again at Bill Utter Ford. Safe travels!

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