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Bill Utter Ford - Service Center

Denton, TX

4.9
2,711 Reviews
Call Service Center (800) 611-4415

2,711 Reviews of Bill Utter Ford - Service Center

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March 03, 2023

Colton Spanos great service advisor, very professional, and informative! If you need service or any of your Ford vehicles, I would highly recommend them More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos (5 Star Service)
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Mar 05, 2023 -

Bill Utter Ford responded

Dave, thank you so much for reviewing Colton and Bill Utter Ford! We hope to see you again next time!

March 01, 2023

For fast friendly service and someone that will keep you informed see Danny Morris at Bill Utter Ford in Denton. More

by twopett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2023 -

Bill Utter Ford responded

Our team is always happy to help you out! Thank you so much for supporting Bill Utter Ford and please let us know if you need anything at all down the line!

February 27, 2023

Joey was a great service advisor who maintained constant communication with me. The problem was addressed quickly and the entire process went smoothly. More

by CJ Pizano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
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Feb 28, 2023 -

Bill Utter Ford responded

Thank you for the review, CJ! We are thrilled to hear that Joey was able to assist with your situation and help get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!

February 24, 2023

So helpful and nice when I have to have my F-150 worked on. Thank More

by joeroome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candi Dragoo, Alex Celis
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Feb 24, 2023 -

Bill Utter Ford responded

Thanks for putting your trust in the hands of the Bill Utter Ford service team. We're always happy to help with your Ford F-150. Drive safely!

February 21, 2023

My husband and I take our Lincoln to Bill Utter Ford for service because they have always provided us with GREAT service on all our vehicles. More

by Pzilinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
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Feb 21, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your support and hope to see you back again at Bill Utter Ford. Safe travels!

February 19, 2023

I went in for a tire rotation, oil change and state inspection. The service I received was fast and thorough. More

by Md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
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Feb 20, 2023 -

Bill Utter Ford responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Bill Utter Ford Team

February 18, 2023

Everyone that you interact with at the dealer is friendly and helpful. It feels like you are shopping at a Sewell dealership. More

by Ryanf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claire and Denise
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Feb 20, 2023 -

Bill Utter Ford responded

We love hearing that the Bill Utter Ford team impressed you! Thanks for the 5 stars and these kind words. See you around!

February 15, 2023

Great communication and the staff is super friendly. They took care of us quickly and efficiently. More

by Lobopup
Recommend Dealer
Yes
Employees Worked With
Micah Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
Report | Print
Feb 15, 2023 -

Bill Utter Ford responded

There’s nothing better than a great review. Thank you! - Bill Utter Ford Team

February 12, 2023

Took them a little longer to complete the work, but they kept be informed and it done on the same day. More

by Crogers_cmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralf and Mike
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Feb 13, 2023 -

Bill Utter Ford responded

We are so happy that the Bill Utter Ford team delivered an excellent experience. Thank you for the kind review!

February 10, 2023

Thank you to Alex for making my experience 5star. I came in around 2 with quite a few requests..tire rotation, balance, and alignment plus the need for immediate service for my travel the next mornin More

by fifec2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Report | Print
Feb 10, 2023 -

Bill Utter Ford responded

We are thrilled to hear that Alex provided efficient service and earned your 5 stars! He will appreciate the shoutout. Thanks for this great feedback!

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