Bill Utter Ford - Service Center

Absolutely best customer experience I've had in a very long time. Joey in the service department was outstanding, he took my call right away and talked through the questions that I had and just really mad long time. Joey in the service department was outstanding, he took my call right away and talked through the questions that I had and just really made me feel like he cared about my vehicle and valued my time. Nathan was my porter and he shuttled me to and from my home safely and between our conversation I can really tell that he enjoys working at Bill utter and he is very eager for his career with ford. Overall I just felt at home. Will absolutely be telling all my friends and family about Bill Utter Ford Denton service department. More

Repairs were quoted up front and were exactly what I expected when I picked up my truck one day earlier than promised- Plus they washed my truck for good measure. Thanks to Danny Morris and the BUF ser expected when I picked up my truck one day earlier than promised- Plus they washed my truck for good measure. Thanks to Danny Morris and the BUF service team!! More

I'm extremely pleased with the entire experience. Everyone was friendly, courteous, and professional. Service was performed in a timely manner while I waited in the very nice waiting area. Thank you Everyone was friendly, courteous, and professional. Service was performed in a timely manner while I waited in the very nice waiting area. Thank you! More

Great service car was in and out in no time. Jose was great. Will definitely be back. Jose was great. Will definitely be back. More

Called for an appointment, drove right over. Shuttle toke me home and back. Truck was washed. Great experience.thanks 👍 👌 👍 👌 Shuttle toke me home and back. Truck was washed. Great experience.thanks 👍 👌 👍 👌 More

Great dealership, service department did a outstanding job repairing the rattle in my side door and all recall items. job repairing the rattle in my side door and all recall items. More

Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More

Fabulous customer service and very helpful with our tint process! I will be recommending Bill Utter to all my friends and co-workers!! process! I will be recommending Bill Utter to all my friends and co-workers!! More

Greg Hall is a very professional employee and he explained the issues regarding my trucks transmission. He provided me a loaner vehicle when I dropped my truck in a short time. Once the issue was explained the issues regarding my trucks transmission. He provided me a loaner vehicle when I dropped my truck in a short time. Once the issue was diagnosed he had the technician repair and test drive the truck to assure that it was working as designed. Greg is a great asset for Bill utter Ford! More

Service department and Eddie Church were very professional and l would use them again. Eddie arranged for a loaner and provided porters to deliver my Escape when en done professional and l would use them again. Eddie arranged for a loaner and provided porters to deliver my Escape when en done More