Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

Sort by
April 07, 2023

I needed an oil change and inspection and the were able to fit me in. All were friendly. More

by ryeatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Apr 18, 2023 -

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back!

April 06, 2023

Had to bring back after work was done. But they worked with me until it was fixed to my satisfaction More

by Snap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Bill Utter Ford responded

We apologize for the inconvenience this brought you, but we are glad that our team could assist you and fix it right up! Thank you for your confidence in our team and we wish you safe travels down the road! -- The Bill Utter Ford Team

April 03, 2023

This dealership fixed what another Ford dealership down the road could not fix. I got a proper diagnosis and a plan to fix it. Truck runs phenomenal. My service advisor Danny was exceptional. Great communi More

by troybishop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Bill Utter Ford responded

We're glad to hear Danny was successful in solving your mechanical issues! His expertise and customer service skills most definitely put him in a league above our competitors--we're lucky to have him on the team. All of us appreciate your business and hope to see you again at Bill Utter Ford! Safe travels!

April 03, 2023

This service was so easy and efficient. The fact that they come to you is even better! More

by MCardner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny, Colton
Apr 04, 2023 -

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Safe travels!

April 01, 2023

Always excellent care for my car. Staff is the absolute best at everything they do! More

by Dorrie Bumgardner Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Swift, Christina Flook
Apr 03, 2023 -

Bill Utter Ford responded

Dorrie, your review is much appreciated! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

March 31, 2023

Bill Utter is my go to for Ford Service. They are not the closest dealer to me but the extra miles are worth the drive. They are a trustworthy and honest service dept. More

by DrewinTejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Bill Utter Ford responded

Thank you for the kind words and thoughtful review! We appreciate you making the drive to come see us here at Bill Utter Ford. We are delighted that our team provided you with top-notch service and we look forward to assisting you next time.

March 31, 2023

Our service person was very caring and helpful. Explained everything to us. Got our car back quickly. More

by dgallegos003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Bill Utter Ford responded

Thanks a bunch for leaving us five stars here at Bill Utter Ford! We are thrilled that our team was able to assist you and that your vehicle was returned promptly. Please stop by and see us again soon!

March 30, 2023

I received fast and friendly service and I really appreciated the car wash. I always have a good experience at Bill Utter Ford. More

by Warrenkaren94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madalyn Bingham
Mar 31, 2023 -

Bill Utter Ford responded

We are glad to hear that our services and car wash have earned your 5 stars. Thanks for taking your loyal business to Bill Utter Ford!

March 29, 2023

The team here is top notch. They are very knowledgeable and communicate well throughout the entire process. Their prices are reasonable, and they seem to strive to do the best f More

by awktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Benfield
Mar 29, 2023 -

Bill Utter Ford responded

We are thrilled to hear that our service and prices are top-notch. Thank you for being a loyal client of Bill Utter Ford!

March 24, 2023

Great costumer experience, from check in to cashier, professional and efficient along with car wash. More

by BLYNN.SINGLETARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Sharon Moreno
Mar 24, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

...
41
...