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Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews

2,665 Reviews of Bill Utter Ford - Service Center

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October 14, 2024

Quick and timely appointment and kept me informed of issues with vehicle and recall information More

by moshing67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bill Utter Ford responded

Thank you for taking the time to review Bill Utter Ford!

October 12, 2024

The service is great. Talk to Omar he listens and writes down everything you need and don't need. Full service from front to back was done and completed same day with no More

by Joshw239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Bill Utter Ford responded

Josh, we're delighted to hear that Omar and the team at Bill Utter Ford provided you with such efficient service. Thank you for sharing your experience!

October 10, 2024

Bill Utter Ford is simply the best. Smart, friendly, helpful people always make sure im a happy customer. More

by PrintingAllNight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Bill Utter Ford responded

We're delighted to hear that our team at Bill Utter Ford has consistently provided you with a positive experience. Thank you for your kind words and support!

October 10, 2024

Friendly, honest staff and good service every time I've been to this dealership. I wouldn't go anywhere else. More

by Rebeccaw5304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Bill Utter Ford responded

Rebecca, we're delighted to hear that our team at Bill Utter Ford has consistently provided you with friendly and honest service. Thank you for your loyalty and kind words!

October 05, 2024

Eddie was a great help. Very professional, polite and knowledgeable. Gave me an estimate of the time for the diagnostic test. It was completed well before his estimate. More

by gnauhkt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bill Utter Ford responded

We're delighted to hear that Eddie provided you with such professional and efficient service at Bill Utter Ford. Thank you for sharing your experience, and we hope to assist you again in the future!

October 05, 2024

This dealership has been in business since 1956 and I played little league baseball in 1962 for the Bill Utter team. So, I work for them now and own an F150, a fusion , and a focus . They give excellent More

by Bobby H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bill Utter Ford responded

Bobby, it's fantastic to hear about your long-standing connection with Bill Utter Ford and that you're enjoying excellent service! Thanks for recommending us, and we're glad you love your Ford F150, Fusion, and Focus.

October 05, 2024

I had read prior reviews about this dealership, I was impressed with the services rendered. I will return in the future for services. More

by bc39950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bill Utter Ford responded

We're delighted to hear that you were impressed with the services at Bill Utter Ford! Thank you for choosing us, and we look forward to welcoming you back in the future.

October 05, 2024

This dealership has been in business since 1956 and I played little league baseball in 1962 for the Bill Utter team. So, I work for them now and own an F150, a fusion , and a focus . They give excellent More

by Bobby H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bill Utter Ford responded

Bobby, it's fantastic to hear about your long-standing connection with Bill Utter Ford and that you're enjoying excellent service from the team. Thanks for recommending us!

September 30, 2024

My service advisor Angela was friendly, helpful, communicated well and promptly advised me on the status of my vehicle. She was a pleasure to work with. More

by Kmappleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela
Oct 01, 2024 -

Bill Utter Ford responded

We're delighted to hear that Angela provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience!

September 28, 2024

Omar and team were great! ! Great customer service and very timely. I would recommend to friends and family! More

by audengamboa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Bill Utter Ford responded

Thank you for the fantastic feedback! We're delighted to hear Omar and the team at Bill Utter Ford provided excellent service. We appreciate your recommendation!

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