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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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May 06, 2023

Everything was great service plus Jose was great. They only complain would be if you have a reservation and you still waiting 1 1/2 to get the oil change. More

by mark.risetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 08, 2023 -

Bill Utter Ford responded

Thanks for the great review, Mark! We're thrilled to hear that Jose provided top-notch service during your visit. We apologize for any delay you experienced, as we always strive to keep our guests on schedule. Thanks for choosing Bill Utter Ford!

May 05, 2023

Always receive good service at this dealership. The young man who wrote our service gave such good care to us. We had been to a Doctor appointment just previous to stopping in and the bottles of More

by haden_green
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jose
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May 05, 2023 -

Bill Utter Ford responded

Haden, it's wonderful to hear that you always receive good service at Bill Utter Ford! We're thrilled that our team member provided excellent care during your visit. We appreciate your business and hope to see you again down the road.

May 05, 2023

They did a good job, they got me in and out very quickly. The staff were very kind, considerate and professional. More

by Kforlno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
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May 05, 2023 -

Bill Utter Ford responded

We're grateful for you taking the time to write such a kind review. Thank you for supporting our business, we hope to serve you again in the future!

May 05, 2023

My service advisor,Eddie, was very helpful and kept me informed on the progress of my repair. More

by wvanclose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Bill Utter Ford responded

We're delighted you enjoyed working with Eddie and our team at Bill Utter Ford! Thank you so much for sharing this supportive feedback!

May 01, 2023

Bob has always been awesome! I’ve had 3 cars there unfortunately but he’s the best! More

by Lynn.royston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lynn
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May 01, 2023 -

Bill Utter Ford responded

Thank you for the review, Lynn! We are so glad to hear that Bob has delivered such excellent service. We appreciate your confidence in the Bill Utter Ford team!

April 28, 2023

Very accommodating and timely. Willing to find a solution when other dealers were putting me on a wait list for service. More

by MAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Jean Louis
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Apr 28, 2023 -

Bill Utter Ford responded

Thank you so much for leaving Bill Utter Ford this amazing feedback! Have a lovely day!

April 25, 2023

Professional, knowledgeable to fix my Ford, timely Repair after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. More

by Redridinghood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Apr 25, 2023 -

Bill Utter Ford responded

We appreciate you taking the time to share your five-star experience with us at Bill Utter Ford! It's wonderful to hear that our team provided a timely repair for your Ford and that your service rep kept you informed and communicated well throughout the process. We hope to see you again in the future for your services!

April 25, 2023

Effective efficient people perform effective tasks in a good way to provide quality services for repair More

by Bill Warner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Bill Utter Ford responded

Bill, thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

April 23, 2023

Very satisfied, took my pick up in on a Friday afternoon because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. More

by gpdacus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Bill Utter Ford responded

We're thrilled to hear that we could assist you with your vehicle so quickly! Thank you for choosing Bill Utter Ford for your service needs. We hope to see you again soon!

April 21, 2023

So helpful finding the repair part for my car! They made this so easy, fast and worry free More

by karen.irons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Bill Utter Ford responded

Our team is always happy to help you out, Karen! Thank you so much for supporting Bill Utter Ford and please let us know if you need anything at all down the line. Our team is always happy to help you out!

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