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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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May 22, 2023

I love bill utter stuff they always nice , kind and the do excellent job on our vehicle,, great dealership and shop More

by Rayalipt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you are confident in the Bill Utter Ford team to get the job done. Drive safely, and we hope to see you again down the road!

May 17, 2023

prompt service from the service advisor. respectful and friendly and he answered all of my questions More

by aol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kason edwards
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May 17, 2023 -

Bill Utter Ford responded

We're elated that our team could deliver courteous, timely, and attentive service! Thanks for supporting Bill Utter Ford with a 5-star review. Safe travels!

May 16, 2023

Advisor kept Us updated on the progress. We had our vehicle back as promised. Thanks More

by nirajr8830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Scott
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May 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you again at Bill Utter Ford!

May 15, 2023

Greg was wonderful and knowledgeable. I really enjoyed working with him, Bill Utter Ford has always been wonderful to work with and purchase trucks More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Bill Utter Ford responded

We're so glad to hear that Greg provided you with wonderful and knowledgeable service here at Bill Utter Ford. Thank you for taking the time to share your positive experience, and we hope to see you again for your future truck needs.

May 12, 2023

It was and excellent experience- the service was performed quickly, and the staff was courteous and answered all of my questions. Thanks! More

by jixter05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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May 13, 2023 -

Bill Utter Ford responded

We're happy to hear that you had an excellent experience with us at Bill Utter Ford! Thank you for sharing your positive feedback with others. We hope to see you again for your future automotive needs!

May 12, 2023

We were pleased with how quick and efficient the service was today. Thank you to Ralph in the Bill Utter Ford Service Department. And thanks for taking the dirty truck through the wash!! More

by harryowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph
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May 13, 2023 -

Bill Utter Ford responded

Harry, we're happy to hear that you had a good experience at Bill Utter Ford and appreciate you taking the time to share your feedback. It's great to know that Ralph was friendly and efficient and that you were able to get in and out quickly. Thanks for trusting us with your vehicle!

May 11, 2023

We’ve been Bill Utter customers for years. They ALWAYS (yes, ALWAYS) provide excellent service. They’re smart, helpful, friendly people. The do excellent work at fair prices. We wouldn’t ever More

by Shady Shores Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
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May 11, 2023 -

Bill Utter Ford responded

It's great to hear that you've been a loyal customer of Bill Utter Ford for years and that our team always provides excellent service! We really appreciate your kind words. Thanks for sharing your feedback with us and for choosing us as your go-to dealership for both the Explorer and F250!

May 10, 2023

Everyone at Bill Utter Ford were polite and helpful. From the front counter, service and shuttle services, they were all pleasant and courteous. More

by Dkhalar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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May 10, 2023 -

Bill Utter Ford responded

This is what we love to hear! Thank you for taking the time to share your appreciation for the entire Bill Utter Ford Team. We're grateful to have you as a customer!

May 10, 2023

I’ve always had a great experience at Bill Utter Ford. This visit was no exception. I was in and out quickly and my service was outstanding. Keep up the good work! More

by djp22192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Bill Utter Ford responded

We're thrilled to hear you had another outstanding service experience at Bill Utter Ford! Our team is committed to delivering efficient and exceptional service that keeps your vehicle running smoothly. Thank you for your support and for taking the time to leave a review.

May 10, 2023

People are helpful and service department was friendly and polite. They tried to get me up and going. More

by wgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Spanos, Elante Smith
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May 10, 2023 -

Bill Utter Ford responded

We appreciate you taking the time to share your experience at Bill Utter Ford! We are pleased to hear that our service team was friendly, helpful, and polite. Thank you for choosing us for your automotive needs!

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