Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,670 Reviews

2,670 Reviews of Bill Utter Ford - Service Center

Sort by
March 21, 2023

Repairs were quoted up front and were exactly what I expected when I picked up my truck one day earlier than promised- Plus they washed my truck for good measure. Thanks to Danny Morris and the BUF ser More

by 1Discman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Bill Utter Ford responded

It was our pleasure to assist you with your vehicle! Thank you for choosing Bill Utter Ford and for sharing your positive experience. Drive safely until we see you again!

March 20, 2023

I'm extremely pleased with the entire experience. Everyone was friendly, courteous, and professional. Service was performed in a timely manner while I waited in the very nice waiting area. Thank you More

by TomCat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Mar 21, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Great service car was in and out in no time. Jose was great. Will definitely be back. More

by Kim webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rojas-Rami, Christina Flook
Mar 20, 2023 -

Bill Utter Ford responded

Kim, we're thrilled Jose made your experience a smooth success! We look forward to working with you again at Bill Utter Ford. Safe travels!

March 17, 2023

Called for an appointment, drove right over. Shuttle toke me home and back. Truck was washed. Great experience.thanks 👍 👌 👍 👌 More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you back again at Bill Utter Ford. Safe travels!

March 16, 2023

Great dealership, service department did a outstanding job repairing the rattle in my side door and all recall items. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Bill Utter Ford responded

Thank you for sharing this positive feedback with the Bill Utter Ford team, Jim!

March 15, 2023

Bill Utter Ford in Denton has the best service department in the area. They always keep us informed about our vehicle and makes sure we are taken care of. More

by joneszdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claire Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Wolfe
Mar 16, 2023 -

Bill Utter Ford responded

We are happy to see that you have had excellent service experiences with us! Thank you for your continued support of Bill Utter Ford and we will see you next time!

March 14, 2023

Fabulous customer service and very helpful with our tint process! I will be recommending Bill Utter to all my friends and co-workers!! More

by Jerryr2504
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Denise Wolfe
Mar 15, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

March 11, 2023

Greg Hall is a very professional employee and he explained the issues regarding my trucks transmission. He provided me a loaner vehicle when I dropped my truck in a short time. Once the issue was More

by Jimmiejoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Bill Utter Ford responded

Thank you for the kind words about Greg. We appreciate your business and confidence in us to assist. See you and your vehicle next time here at Bill Utter Ford!

March 11, 2023

Service department and Eddie Church were very professional and l would use them again. Eddie arranged for a loaner and provided porters to deliver my Escape when en done More

by Dick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Bill Utter Ford responded

Dick, we're thrilled Eddie and Bill Utter Ford have earned your confidence and made your experience a success! Safe travels, and we look forward to your next visit!

March 10, 2023

So far after 23 yrs of service I’ve only had one issue. Not too bad More

by Brealtx64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Krattiger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Celis
Mar 10, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you are confident in the Bill Utter Ford team to get the job done. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Perry Eggleston - Service Director - 940-321-7442

...
37
...