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Bill Utter Ford - Service Center

Denton, TX

4.9
2,670 Reviews

2,670 Reviews of Bill Utter Ford - Service Center

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April 03, 2023

This service was so easy and efficient. The fact that they come to you is even better! More

by MCardner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny, Colton
Apr 04, 2023 -

Bill Utter Ford responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Bill Utter Ford team. Safe travels!

April 01, 2023

Always excellent care for my car. Staff is the absolute best at everything they do! More

by Dorrie Bumgardner Reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Swift, Christina Flook
Apr 03, 2023 -

Bill Utter Ford responded

Dorrie, your review is much appreciated! Thank you for choosing Bill Utter Ford and for sharing your experience. Drive safely!

March 31, 2023

Bill Utter is my go to for Ford Service. They are not the closest dealer to me but the extra miles are worth the drive. They are a trustworthy and honest service dept. More

by DrewinTejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Bill Utter Ford responded

Thank you for the kind words and thoughtful review! We appreciate you making the drive to come see us here at Bill Utter Ford. We are delighted that our team provided you with top-notch service and we look forward to assisting you next time.

March 31, 2023

Our service person was very caring and helpful. Explained everything to us. Got our car back quickly. More

by dgallegos003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2023 -

Bill Utter Ford responded

Thanks a bunch for leaving us five stars here at Bill Utter Ford! We are thrilled that our team was able to assist you and that your vehicle was returned promptly. Please stop by and see us again soon!

March 30, 2023

I received fast and friendly service and I really appreciated the car wash. I always have a good experience at Bill Utter Ford. More

by Warrenkaren94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madalyn Bingham
Mar 31, 2023 -

Bill Utter Ford responded

We are glad to hear that our services and car wash have earned your 5 stars. Thanks for taking your loyal business to Bill Utter Ford!

March 29, 2023

The team here is top notch. They are very knowledgeable and communicate well throughout the entire process. Their prices are reasonable, and they seem to strive to do the best f More

by awktx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Benfield
Mar 29, 2023 -

Bill Utter Ford responded

We are thrilled to hear that our service and prices are top-notch. Thank you for being a loyal client of Bill Utter Ford!

March 24, 2023

Great costumer experience, from check in to cashier, professional and efficient along with car wash. More

by BLYNN.SINGLETARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose, Sharon Moreno
Mar 24, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

March 24, 2023

Kept in touch and did work as promised. Got clean car back. Will recommend them. More

by jackmitchell
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Bill Utter Ford responded

We appreciate your business and your review! It is validating to our team to know we are providing this level of service and care to you! Thank you for your business, from your friends at Bill Utter Ford.

March 24, 2023

This was my fourth service for my car and like the last three times the experience has been awesome. It’s like in and out like a breeze. More

by TarunC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rojas-Rami
Mar 24, 2023 -

Bill Utter Ford responded

We are grateful for your support and loyal business! Thanks, from your friends at Bill Utter Ford.

March 22, 2023

Absolutely best customer experience I've had in a very long time. Joey in the service department was outstanding, he took my call right away and talked through the questions that I had and just really mad More

by Cole.Higgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne , Nathan
Mar 22, 2023 -

Bill Utter Ford responded

We're so glad to hear our team could provide such an excellent experience for you, Cole! We agree that both Joey and Nathan are top-notch in their customer service skills--they really go above and beyond to make our customers feel welcomed and cared for. We appreciate your business and look forward to servicing your vehicle in the future at Bill Utter Ford!

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