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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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June 21, 2023

Always good customer service. They have our business with our Ford trucks! Thank you Bill Utter. More

by raypesina8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Flook
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Jun 21, 2023 -

Bill Utter Ford responded

We're thrilled our team has consistently demonstrated our commitment to customer service! Thanks for supporting Bill Utter Ford with your loyal business. Until next time!

June 20, 2023

Cason got me exactly what I needed he was very helpful would be happy to call on him again More

by donshar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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Jun 21, 2023 -

Bill Utter Ford responded

We are glad to hear that Cason got you exactly what you needed! Thanks for choosing Bill Utter Ford. We are here to help with any future service needs.

June 17, 2023

Always the service is excellent. My scheduled service appointment time was prompt and efficient without complications. More

by JU47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford!

June 13, 2023

We've always had great service. We don't take our vehicle anywhere else. Thank you More

by j.wellman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Tony King
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Jun 13, 2023 -

Bill Utter Ford responded

We are so grateful for your loyal business and look forward to working with you again at your next service appointment!

June 10, 2023

Great customer service and professionalism by all who helped me today. This was my third time to go to this dealership. Outstanding service. Thank you. More

by Brandon McLemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards and Nathan Gonzales
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Jun 12, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you had a great experience at Bill Utter Ford, Brandon! It means a lot to us that we have earned your repeat business. Safe travels, and we hope to see you again down the road!

June 09, 2023

Love the “service attitude” at Bill Utter Ford! It is a pleasure to recommend both Bill Utter’s sales and service departments to others who seek a first-rate dealership. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2023 -

Bill Utter Ford responded

We're thrilled to hear you had a great experience with our sales and service departments! At Bill Utter Ford, we're always happy to assist our customers in any way we can. Thank you for your kind words and recommendation. We hope to see you again for all your automotive sales and service needs.

June 07, 2023

Always easy to get in they shuttled me home called with recommendations and let me know when it was ready always professional and take great care of my vehicle and my self. More

by Drosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Bill Utter Ford responded

It's wonderful to hear that our team at Bill Utter Ford has consistently provided attentive service and made your experience convenient! We appreciate your trust in us and look forward to helping you with any future automotive needs. Safe travels!

June 06, 2023

The absolute best customer service ever. Highly highly recommend this entire team from start to finish! More

by scoresjoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in service
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Jun 07, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you enjoyed the customer service here at Bill Utter Ford! It's great that our team provided a positive experience from start to finish. Thank you for recommending us and trusting us with your business!

June 06, 2023

My service advisor Maddie did a great job communicating and setting my appointment. The technician Johnny also did a great job on my vehicle. More

by Tracey Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie, Johnny
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Jun 06, 2023 -

Bill Utter Ford responded

Tracey, we're so glad that Maddie and Johnny provided great service during your appointment! Thank you for your support and we hope to see you back again at Bill Utter Ford!

June 02, 2023

My truck needed new parts but they were on back order. They were able to put me in loaner vehicles which was very convenient. After 2 months of waiting they finally got the parts in just in time before I More

by Krystle32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
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Jun 02, 2023 -

Bill Utter Ford responded

We're happy to have been able to provide you with loaner vehicles and get your truck repaired in time for your trip. Thank you for choosing Bill Utter Ford for your service needs and for sharing your experience. We appreciate your compliments on Danny's service, and we hope to see you again down the road.

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