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Bill Utter Ford - Service Center

Denton, TX

4.9
2,711 Reviews

2,711 Reviews of Bill Utter Ford - Service Center

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June 17, 2023

Always the service is excellent. My scheduled service appointment time was prompt and efficient without complications. More

by JU47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford!

June 13, 2023

We've always had great service. We don't take our vehicle anywhere else. Thank you More

by j.wellman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Tony King
Jun 13, 2023 -

Bill Utter Ford responded

We are so grateful for your loyal business and look forward to working with you again at your next service appointment!

June 10, 2023

Great customer service and professionalism by all who helped me today. This was my third time to go to this dealership. Outstanding service. Thank you. More

by Brandon McLemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards and Nathan Gonzales
Jun 12, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you had a great experience at Bill Utter Ford, Brandon! It means a lot to us that we have earned your repeat business. Safe travels, and we hope to see you again down the road!

June 09, 2023

Love the “service attitude” at Bill Utter Ford! It is a pleasure to recommend both Bill Utter’s sales and service departments to others who seek a first-rate dealership. More

by DV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Bill Utter Ford responded

We're thrilled to hear you had a great experience with our sales and service departments! At Bill Utter Ford, we're always happy to assist our customers in any way we can. Thank you for your kind words and recommendation. We hope to see you again for all your automotive sales and service needs.

June 07, 2023

Always easy to get in they shuttled me home called with recommendations and let me know when it was ready always professional and take great care of my vehicle and my self. More

by Drosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Bill Utter Ford responded

It's wonderful to hear that our team at Bill Utter Ford has consistently provided attentive service and made your experience convenient! We appreciate your trust in us and look forward to helping you with any future automotive needs. Safe travels!

June 06, 2023

The absolute best customer service ever. Highly highly recommend this entire team from start to finish! More

by scoresjoker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in service
Jun 07, 2023 -

Bill Utter Ford responded

We're thrilled to hear that you enjoyed the customer service here at Bill Utter Ford! It's great that our team provided a positive experience from start to finish. Thank you for recommending us and trusting us with your business!

June 06, 2023

My service advisor Maddie did a great job communicating and setting my appointment. The technician Johnny also did a great job on my vehicle. More

by Tracey Stanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie, Johnny
Jun 06, 2023 -

Bill Utter Ford responded

Tracey, we're so glad that Maddie and Johnny provided great service during your appointment! Thank you for your support and we hope to see you back again at Bill Utter Ford!

June 02, 2023

My truck needed new parts but they were on back order. They were able to put me in loaner vehicles which was very convenient. After 2 months of waiting they finally got the parts in just in time before I More

by Krystle32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Flook
Jun 02, 2023 -

Bill Utter Ford responded

We're happy to have been able to provide you with loaner vehicles and get your truck repaired in time for your trip. Thank you for choosing Bill Utter Ford for your service needs and for sharing your experience. We appreciate your compliments on Danny's service, and we hope to see you again down the road.

June 01, 2023

We were pleased with everything that was done. Alexa even offered valet service when the schedule went a little over anticipated More

by harryowens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa in service.
Jun 01, 2023 -

Bill Utter Ford responded

Alexa and the team here at Bill Utter Ford are grateful for your kind words, Harry! Offering valet service is just one of the many ways we aim to make our customers feel supported when they visit. Thank you for choosing our team for your automotive needs. Safe travels!

May 31, 2023

Excellent service -the job done in a very reasonable time. Thanks for a great job! More

by Joan.dudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose - Service
May 31, 2023 -

Bill Utter Ford responded

Joan, thank you for the review! We appreciate the kind feedback and hope to see you again at Bill Utter Ford!

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