Bill Utter Ford - Service Center

The folks at Bill Utter Ford in Denton, TX, take the time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and to time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and took the time to explain the service being performed. Alexa is a valuable member of the Bill Utter Team! She deserves five stars! More

I originally purchased my 2018 Ford Mustang Ecoboost at Bill Utter in 2021 and have always gotten it serviced there. I scheduled my service online and if I had questions the service reps answered promptly Bill Utter in 2021 and have always gotten it serviced there. I scheduled my service online and if I had questions the service reps answered promptly. Kason was my my advisor. He was very professional, knowledgeable and attentive. I had some filters replaced and a fuel induction service. My Mustang runs great. I was also offered shuttle service which was efficient. More

This dealership ranks at the top as far as I’m concerned ! My grandfather bought a Ford from Bill Utter way back when and drive up from Houston to do so. ! My grandfather bought a Ford from Bill Utter way back when and drive up from Houston to do so. More

Very kind people. They don't try to force you to buy anything you don't need. They don't try to force you to buy anything you don't need. More

The mobile technician was on time very nice, and was able to complete the service in the allotted amount of time. He was very polite and courteous. to complete the service in the allotted amount of time. He was very polite and courteous. More

Mark Johnson was a huge help in coordinating the mobile technician to come to us to get the open recalls repaired. The technician, Johnny was very professional, knowledgeable, and ensured everything was d technician to come to us to get the open recalls repaired. The technician, Johnny was very professional, knowledgeable, and ensured everything was done correctly! 10/10 would recommend Bill Utter Ford! More

Eddie is a great service rep Service dept very quick and thorough Received truck on time and clean thorough Received truck on time and clean More

I am continually pleased with the service and care I’ve received at Bill Utter Ford in the past. Today my car needed the oil changed, tires rotated and other maintenance items performed. I was given comple received at Bill Utter Ford in the past. Today my car needed the oil changed, tires rotated and other maintenance items performed. I was given complete explanations regarding the maintenance my car needed. I had questions and they were answered kindly and professionally by Alexa and Greg Hall. They graciously provided a shuttle ride to my home while my car was being serviced and the shuttle picked me up later in the day when the maintenance on my car was completed.I would and have recommended Bill Utter Ford to friends and family.. More

Always good customer service. They have our business with our Ford trucks! Thank you Bill Utter. They have our business with our Ford trucks! Thank you Bill Utter. More

Cason got me exactly what I needed he was very helpful would be happy to call on him again would be happy to call on him again More