Bill Utter Ford - Service Center

Bob has always been awesome! I’ve had 3 cars there unfortunately but he’s the best! I’ve had 3 cars there unfortunately but he’s the best! More

Very accommodating and timely. Willing to find a solution when other dealers were putting me on a wait list for service. Willing to find a solution when other dealers were putting me on a wait list for service. More

Professional, knowledgeable to fix my Ford, timely Repair after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. after troubleshooting for best solution. My service rep kept me informed as I waited & consulted tech manager as needed. More

Effective efficient people perform effective tasks in a good way to provide quality services for repair good way to provide quality services for repair More

Very satisfied, took my pick up in on a Friday afternoon because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. because the back window wouldn’t roll up. They actually got in got it in and got it out the same day. More

So helpful finding the repair part for my car! They made this so easy, fast and worry free They made this so easy, fast and worry free More

They are always very professional and courteous. Jose Rojas-Rami was excellent. He has great customer service. Jose Rojas-Rami was excellent. He has great customer service. More

Great service and personnel. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. Exceeded all my expectations. Great communications and status updates Very knowledgeable and courteous. More

I’m always treated well at Bill Utter Ford Service Department. Danny Morris is my service advisor and always looks out for my best interests. Department. Danny Morris is my service advisor and always looks out for my best interests. More

We have been going to Bill Utter for over 7 years now & recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thur recommending them to everyone. We will still always go to Phil for our cars but for service we are leery. I had an appt on Friday and got a call Thursday telling me they couldn’t do all I had my appt for. I showed up anyway in hopes they could. And they did! But then I was told I had metal on metal for my brakes and needed my brakes replaced and my hoses flushed which would have been another $370. I said no because my husband can do these things for us being a former mechanic. When he checked my brakes they are completely fine and they had to flush my hoses for a recall but also wanted to try and charge me? Not happy at all! I thought I could trust the service department and people who work on my car there, but apparently not and I need to be extra careful I don’t have something fixed that doesn’t even need to be! Very disappointed! More