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Bill Utter Ford - Service Center

Denton, TX

4.9
2,711 Reviews
Call Service Center (800) 611-4415

2,711 Reviews of Bill Utter Ford - Service Center

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July 21, 2023

Eddie Church is the best. Great customer service. Truck running good again. Always a please doing business with you all. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2023 -

Bill Utter Ford responded

Tom, thank you for the kind words! We're glad to hear that Eddie provided great service here at Bill Utter Ford and got your truck running smoothly. It's always a pleasure doing business with you as well. Until next time!

July 20, 2023

Always can depend on Bill Utter for quality service. They do an excellent job of communicating through the entire process. More

by dougrohde2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
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Jul 20, 2023 -

Bill Utter Ford responded

Thank you for the positive review, Doug! We're glad to hear that you can always count on Bill Utter Ford for quality service. Communication is important to us, and we appreciate your feedback. Until next time!

July 18, 2023

Service was done in a timely manner, paint matches great, my 2008 buick looks new. Glad I chose Bill Utter for my repair. More

by gchester0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford! We're glad to hear that our team was able to provide you with timely and efficient service. We appreciate your business and hope to assist you again in the future!

July 17, 2023

Great place as always. Cool staff and great service advisers. Always trust these guys. Nice More

by robdeanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We truly appreciate your feedback!

July 15, 2023

Brought my Explorer in and was taken care of immediately and I was out in less than 90 minutes. Also made me aware of upcoming recall. More

by jamesmurphy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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Jul 17, 2023 -

Bill Utter Ford responded

Thank you for the great review! We're glad to hear that your visit to Bill Utter Ford was quick and efficient. Our team is always here to assist you with any recalls or maintenance needs. Drive safely, and we hope to see you again in the future!

Jul 17, 2023 -

jamesmurphy2 responded

Great service experience with Kason

Jul 18, 2023 -

Bill Utter Ford responded

Kason will appreciate the kudos!

July 13, 2023

Service was swift. Communication was timely and folks were friendly. Will continue to use Utter Ford service department. More

by ty homeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2023 -

Bill Utter Ford responded

So glad to hear you had a positive experience with our service department! We appreciate your continued support and look forward to seeing you next time at Bill Utter Ford. Thanks for the review!

July 11, 2023

Absolutely great body shop. They repaired my wrecked f150 like new. Miff and Todd were great through the whole process. Will recommend them to anyone. Couldn’t be happier. Thank More

by stevekozubek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd the body tech, Miff Center
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Jul 12, 2023 -

Bill Utter Ford responded

Happy customers make us happy, Steve, and we're overjoyed Miff and Todd made your entire experience a success! Thanks for recommending the Bill Utter Ford Team. Safe travels from all of us!

July 07, 2023

Greg Hall is the svc advisor is knowledgeable and explains information well. I highly recommended them. More

by kmsadowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Bill Utter Ford responded

Thanks for the recommendation and positive feedback about Greg at Bill Utter Ford. We're glad to hear that he provided you with knowledgeable and helpful service. If there's anything else we can assist you with, just let us know. Have a great day!

July 07, 2023

I have always received great service from Bill Utter Ford. I have been using them for 5 years now. More

by w009503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
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Jul 07, 2023 -

Bill Utter Ford responded

Thank you so much for your glowing review and continued support of Bill Utter Ford! Our whole team truly appreciates it!

July 05, 2023

Great customer service. They were fast, helpful and answered all of my questions. Will recommend! More

by shadysmith25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa
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Jul 06, 2023 -

Bill Utter Ford responded

We're thrilled our team could deliver prompt and accommodating service! Thanks for recommending Bill Utter Ford!

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