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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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August 02, 2023

Very friendly and accommodating to it’s customers especially the seniors. I do plan to return when my Ford Focus needs anything. More

by lgrimes1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Jean-Loui, Christina Flook, Sharon Moreno
Aug 02, 2023 -

Bill Utter Ford responded

We're delighted to know you felt well taken care of at Bill Utter Ford! We look forward to assisting with any future needs your Ford Focus may have. Thanks for the review!

August 01, 2023

Good service. Good communication with service advisor. Car was very clean when it was returned More

by bill.emsoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Aug 02, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We hope you have a great day!

July 30, 2023

I am a seven year customer with my F250 and trust their diesel mechanics for very good and competent service. The service managers also are courteous and helpful. I can show up at 7 when quick lane opens a More

by craigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 01, 2023 -

Bill Utter Ford responded

We're so glad to know that you've been trusting our team at Bill Utter Ford with your F-250 for the past seven years! We always aim to provide efficient and reliable service. Thanks for being a loyal customer, we look forward to seeing you next time!

July 30, 2023

Bill Utter Ford, Always do a very satisfying Job . With complete details . The job was done at my convenience. Thank you ! The team is amazing, The all work together to satisfy the customer. More

by Gramma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 01, 2023 -

Bill Utter Ford responded

We're glad to know that you had a satisfying experience at Bill Utter Ford. We always aim for convenience and detailed service! Thanks for your feedback.

July 30, 2023

Can’t say enough about the quality and convenience of service offered by Bill Utter Ford. I highly recommend them as they have consistently shown that they go the extra mile in service. More

by Mike Muhney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Aug 01, 2023 -

Bill Utter Ford responded

Thank you for recommending Bill Utter Ford, Mike! It's an honor to have earned your confidence. Drive safe, and we'll see you next time!

July 29, 2023

I would definitely recommend Bill Utter Ford service for any automobile maintenance. They told me what needed fixing pretty fast, quoted the price, repaired my truck just like they said. No surprises. More

by garstog53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 31, 2023 -

Bill Utter Ford responded

Thanks for the recommendation! We're glad to know you had a smooth experience with our service team at Bill Utter Ford. Safe travels in your repaired truck!

July 28, 2023

Smart, friendly people and a dedication to customer satisfaction make Bill Utter Ford Service extra special. We know we can count on Bill Utter service for routine maintenance and for repair of our F2 More

by Shady Shores Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bill Utter Ford responded

We're so glad to know that you can count on our team at Bill Utter Ford for your F-250 and Explorer's maintenance needs. Your kind words about our dedication to customer satisfaction are greatly appreciated!

July 26, 2023

I use Bill Utter Ford for all three of my vehicles even my Lincoln. I have used them for 14 years and they still do a good job. More

by PAM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Jul 26, 2023 -

Bill Utter Ford responded

We're so glad to have earned your trust over the years for all of your vehicles. It's always a pleasure serving you at Bill Utter Ford, and we look forward to many more years together!

July 23, 2023

My experience at Bill Utter Service is always stupendous! Colton and the Team ALWAYS ROCK! In and out in under an hour. Call for an appointment and asked if I could bring the vehicle in now and they cou More

by Crass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
Jul 24, 2023 -

Bill Utter Ford responded

Thank you for the amazing review! We're so glad to hear that Colton and our team at Bill Utter Ford provided you with a successful experience. Drive safely, and we hope to see you back again down the road!

July 22, 2023

Very good customer service and attention to detail. Vehicle repair was done well and all my questions were addressed More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desiree
Jul 24, 2023 -

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear that our team at Bill Utter Ford provided excellent customer service and took care of your vehicle repair. If you have any more questions in the future, feel free to reach out. Have a great day!

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