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Bill Utter Ford - Service Center

Denton, TX

4.9
2,669 Reviews
Call Service Center (800) 611-4415

2,669 Reviews of Bill Utter Ford - Service Center

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May 26, 2023

Fast service team. Very efficient. Kept me informed. Polite, knowledgeable, and entire service department operates without a glitch. I look forward to my service visits More

by Sbedwell329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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May 26, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Bill Utter Ford team. Drive safely, and we hope to see you again down the road!

May 25, 2023

The service team provided excellent service on my F150. They were friendly, efficient, and gave me exactly what I needed. More

by snydert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Bill Utter Ford responded

We're thrilled to hear about your great experience with our service team at Bill Utter Ford working on your F-150. Thank you for taking the time to share. We look forward to seeing you again down the road.

May 25, 2023

Working with Danny Morris made me a Bill Utter Ford for my FORD needs. Danny's attention to detail made my repair a good experience. I salute Danny for his work on my repair. More

by baknowles01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2023 -

Bill Utter Ford responded

We're happy to hear that Danny Morris' attention to detail made your repair experience a positive one at Bill Utter Ford. Thank you for sharing your experience and for choosing us for all of your Ford needs. It was a pleasure serving you.

May 25, 2023

Great service advisors and very helpful staff that was very willing to help me with what I needed and fix any issues More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rojas
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May 26, 2023 -

Bill Utter Ford responded

We appreciate you sharing your feedback about our service advisors and staff, James! It's great to hear that they were helpful and willing to assist you with everything you needed. Thank you for choosing Bill Utter Ford, we hope to see you again soon!

May 22, 2023

Excellent service great customer service and great service people fast and reliable and very well respected customer service care More

by Applewhitejerome499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Bill Utter Ford responded

It's fantastic to hear your experience with us here at Bill Utter Ford was a great one! Our service team is proud to have provided fast, reliable service to you, and we thank you for sharing your kind words. We appreciate your business and hope to see you again soon!

May 22, 2023

Service done well, staff friendly. More updates on progress would helpful. Facility is nice, comfortable. More

by Steelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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May 23, 2023 -

Bill Utter Ford responded

Thank you for sharing! We are so glad to hear that you had a successful experience working with us. With regard to the rest of your review, we appreciate this feedback and will be sure to keep it in mind in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, Perry Eggleston - Service Director - 940-321-7442

May 22, 2023

I love bill utter stuff they always nice , kind and the do excellent job on our vehicle,, great dealership and shop More

by Rayalipt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you are confident in the Bill Utter Ford team to get the job done. Drive safely, and we hope to see you again down the road!

May 17, 2023

prompt service from the service advisor. respectful and friendly and he answered all of my questions More

by aol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kason edwards
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May 17, 2023 -

Bill Utter Ford responded

We're elated that our team could deliver courteous, timely, and attentive service! Thanks for supporting Bill Utter Ford with a 5-star review. Safe travels!

May 16, 2023

Advisor kept Us updated on the progress. We had our vehicle back as promised. Thanks More

by nirajr8830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Scott
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May 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We appreciate your business and hope to see you again at Bill Utter Ford!

May 15, 2023

Greg was wonderful and knowledgeable. I really enjoyed working with him, Bill Utter Ford has always been wonderful to work with and purchase trucks More

by Fordguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2023 -

Bill Utter Ford responded

We're so glad to hear that Greg provided you with wonderful and knowledgeable service here at Bill Utter Ford. Thank you for taking the time to share your positive experience, and we hope to see you again for your future truck needs.

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