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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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July 30, 2023

Bill Utter Ford, Always do a very satisfying Job . With complete details . The job was done at my convenience. Thank you ! The team is amazing, The all work together to satisfy the customer. More

by Gramma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Aug 01, 2023 -

Bill Utter Ford responded

We're glad to know that you had a satisfying experience at Bill Utter Ford. We always aim for convenience and detailed service! Thanks for your feedback.

July 30, 2023

Can’t say enough about the quality and convenience of service offered by Bill Utter Ford. I highly recommend them as they have consistently shown that they go the extra mile in service. More

by Mike Muhney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Aug 01, 2023 -

Bill Utter Ford responded

Thank you for recommending Bill Utter Ford, Mike! It's an honor to have earned your confidence. Drive safe, and we'll see you next time!

July 29, 2023

I would definitely recommend Bill Utter Ford service for any automobile maintenance. They told me what needed fixing pretty fast, quoted the price, repaired my truck just like they said. No surprises. More

by garstog53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Jul 31, 2023 -

Bill Utter Ford responded

Thanks for the recommendation! We're glad to know you had a smooth experience with our service team at Bill Utter Ford. Safe travels in your repaired truck!

July 28, 2023

Smart, friendly people and a dedication to customer satisfaction make Bill Utter Ford Service extra special. We know we can count on Bill Utter service for routine maintenance and for repair of our F2 More

by Shady Shores Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bill Utter Ford responded

We're so glad to know that you can count on our team at Bill Utter Ford for your F-250 and Explorer's maintenance needs. Your kind words about our dedication to customer satisfaction are greatly appreciated!

July 26, 2023

I use Bill Utter Ford for all three of my vehicles even my Lincoln. I have used them for 14 years and they still do a good job. More

by PAM24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Spanos
Jul 26, 2023 -

Bill Utter Ford responded

We're so glad to have earned your trust over the years for all of your vehicles. It's always a pleasure serving you at Bill Utter Ford, and we look forward to many more years together!

July 23, 2023

My experience at Bill Utter Service is always stupendous! Colton and the Team ALWAYS ROCK! In and out in under an hour. Call for an appointment and asked if I could bring the vehicle in now and they cou More

by Crass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton
Jul 24, 2023 -

Bill Utter Ford responded

Thank you for the amazing review! We're so glad to hear that Colton and our team at Bill Utter Ford provided you with a successful experience. Drive safely, and we hope to see you back again down the road!

July 22, 2023

Very good customer service and attention to detail. Vehicle repair was done well and all my questions were addressed More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desiree
Jul 24, 2023 -

Bill Utter Ford responded

Thank you for the positive feedback! We're glad to hear that our team at Bill Utter Ford provided excellent customer service and took care of your vehicle repair. If you have any more questions in the future, feel free to reach out. Have a great day!

July 22, 2023

I really love the service I received from Johnny he came to my house . I really appreciate that service More

by LETICIAG1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jul 24, 2023 -

Bill Utter Ford responded

Thank you for the review! We're so glad to hear that Johnny provided excellent service and went above and beyond by coming to your house. We appreciate your business and hope to assist you again in the future. Have a great day!

July 22, 2023

Colton the service advisor was knowledgeable, got me in and out really quick. It’s great More

by brocbristol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton service advisor , Kyle White
Jul 24, 2023 -

Bill Utter Ford responded

We will share your kind words with Colton. Thank you for choosing Bill Utter Ford!

July 21, 2023

Eddie Church is the best. Great customer service. Truck running good again. Always a please doing business with you all. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Bill Utter Ford responded

Tom, thank you for the kind words! We're glad to hear that Eddie provided great service here at Bill Utter Ford and got your truck running smoothly. It's always a pleasure doing business with you as well. Until next time!

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