Back

Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

Sort by
August 10, 2023

Greg Hall is the best if you lose him you lose me. He makes sure you are happy More

by wdkonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Bill Utter Ford responded

We are thrilled to read your kind words about Greg! Thank you for choosing Bill Utter Ford and for sharing your support. We look forward to seeing you next time!

August 10, 2023

I would like to thank for your mobile repair service and also the person repairing More

by markandbobbiemorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We truly appreciate your feedback!

August 10, 2023

I have been to this service center a few times, but this is the first time I I received this level of service. Justin Salinas kept me updated on each step of the process during the repairs. Justin was perso More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
Aug 10, 2023 -

Bill Utter Ford responded

Carla, we're delighted to know that Justin and our team at Bill Utter Ford provided you with such a positive and stress-free experience! We always aim to make your visits as easygoing and smooth as possible, and we are glad that we could provide that for you. Thanks for the great review and safe travels until we see you next time!

August 09, 2023

They performed the require maintenance tasks that I requested very fast and efficiently and was courteous. More

by DennisSnellgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Edwards
Aug 09, 2023 -

Bill Utter Ford responded

Dennis, we're glad to know our team at Bill Utter Ford was able to provide you with efficient and courteous service. Thanks for the positive feedback!

August 06, 2023

The service representative was very courteous and kept me well informed throughout the service process. More

by JJftomTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Bill Utter Ford responded

We're glad to know that our service team at Bill Utter Ford was able to keep you well-informed throughout the process. Thanks for sharing your positive experience with us and we hope to see you again down the road!

August 04, 2023

Eddie was great to work with. He kept me informed about my vehicle status and issue. More

by piercegang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Bill Utter Ford responded

We are happy to read that Eddie was a pleasure to work with and provided great communication regarding the status of your vehicle. Thank you for choosing Bill Utter Ford and leaving a five-star review.

August 04, 2023

Mark Johnson and Eddie in service at Bill Utter were top notch. I was treated with respect and professionalism. They kept me well informed throughout the repair process. More

by bvandiver74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Bill Utter Ford responded

We're glad to know that Mark and Eddie provided top-notch service during your visit at Bill Utter Ford. We always aim for professionalism and keeping our customers informed throughout the process. Thanks for sharing!

August 02, 2023

Very friendly and accommodating to it’s customers especially the seniors. I do plan to return when my Ford Focus needs anything. More

by lgrimes1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Jean-Loui, Christina Flook, Sharon Moreno
Aug 02, 2023 -

Bill Utter Ford responded

We're delighted to know you felt well taken care of at Bill Utter Ford! We look forward to assisting with any future needs your Ford Focus may have. Thanks for the review!

August 01, 2023

Good service. Good communication with service advisor. Car was very clean when it was returned More

by bill.emsoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Aug 02, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We hope you have a great day!

July 30, 2023

I am a seven year customer with my F250 and trust their diesel mechanics for very good and competent service. The service managers also are courteous and helpful. I can show up at 7 when quick lane opens a More

by craigm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Aug 01, 2023 -

Bill Utter Ford responded

We're so glad to know that you've been trusting our team at Bill Utter Ford with your F-250 for the past seven years! We always aim to provide efficient and reliable service. Thanks for being a loyal customer, we look forward to seeing you next time!

...
31
...