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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews
Call Service Center (800) 611-4415

2,710 Reviews of Bill Utter Ford - Service Center

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September 10, 2023

Everyone I dealt with was friendly and courteous. They answered all my questions. The service was above anything I expected and faster than the original time I was quoted. I can't thank you enough fo More

by papashome21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Bill Utter Ford responded

We're so glad to know that our team at Bill Utter Ford exceeded your expectations with their friendly and efficient service. Your kind words are greatly appreciated, thank you for choosing us!

August 28, 2023

Great Dealership. I have purchased several new and used vehicles from them and they have always given me a good deal. I get all my service done by them and have never More

by james.simmons60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Bill Utter Ford responded

James, we're delighted to know you've had positive experiences with both purchases and services at Bill Utter Ford. We appreciate your loyalty and look forward to serving you in the future!

August 26, 2023

I bought my truck their. Any problem they fixed in very timely manner. Good people working their. More

by danielalligood.da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOEY DESURNE
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Aug 28, 2023 -

Bill Utter Ford responded

We are so glad to hear that our team has taken excellent care of you and your truck, Daniel. Thank you for choosing Bill Utter Ford. It is our pleasure to assist you with all of your automotive needs!

August 26, 2023

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership. More

by bspmatco5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Bill Utter Ford responded

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

August 25, 2023

Very good customer service and knowledgeable mechanics. Came to my residence and did a good job. More

by borzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Aug 25, 2023 -

Bill Utter Ford responded

It was our pleasure to assist you! Thank you for choosing Bill Utter Ford and for sharing your positive feedback. We hope to work with you again down the road!

August 24, 2023

The service was great and the customer service was excellent. Would recommend Bill Utter Ford. More

by daveshoemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Bill Utter Ford responded

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

August 19, 2023

My service advisor got me in and out fast without an appointment even. Great service!!!! Very grateful!!! More

by Darin.hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason edwards
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Aug 21, 2023 -

Bill Utter Ford responded

We're glad to know you had a quick and efficient service experience at Bill Utter Ford! Our team is always here to provide great service. Thanks for the review, we appreciate it!

August 17, 2023

Great service staff! Best experience I’ve had at a dealership service department in many years! More

by Fulksfam06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casem
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Aug 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

August 14, 2023

Service advisor was excellent with details about the service and Accommodated all of my requests. More

by dmitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
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Aug 15, 2023 -

Bill Utter Ford responded

Dmitri, we're thrilled our team could attend to all your needs and shape a 5-star experience at Bill Utter Ford!

August 14, 2023

The dealership was very professional, nice, and timely. They didn’t try to sell me service that i didn’t need, they didn’t waste my time, and they kept me updated on my vehicle. More

by blakeseymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Aug 15, 2023 -

Bill Utter Ford responded

We're glad to know you had a positive experience at Bill Utter Ford. Our team always aims for professionalism and efficiency. Thank you for your feedback!

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