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Bill Utter Ford - Service Center

Denton, TX

4.9
2,669 Reviews

2,669 Reviews of Bill Utter Ford - Service Center

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June 27, 2023

This dealership ranks at the top as far as I’m concerned ! My grandfather bought a Ford from Bill Utter way back when and drive up from Houston to do so. More

by Bobby H.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Bill Utter Ford responded

Bobby, thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

June 24, 2023

Very kind people. They don't try to force you to buy anything you don't need. More

by Ldecharmoy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Bill Utter Ford responded

We really appreciate your positive words about our team! Thank you for trusting Bill Utter Ford with your business and for stopping by to share your experience. Drive safely until we see you next!

June 23, 2023

The mobile technician was on time very nice, and was able to complete the service in the allotted amount of time. He was very polite and courteous. More

by C
Recommend Dealer
Yes
Employees Worked With
Maddie and Johnny
Jun 26, 2023 -

Bill Utter Ford responded

Thank you for the great review! We're so glad to hear that our mobile technician provided prompt and courteous service during your recent visit. Drive safely, and we hope to assist you again in the future. - The Bill Utter Ford Team

June 22, 2023

Mark Johnson was a huge help in coordinating the mobile technician to come to us to get the open recalls repaired. The technician, Johnny was very professional, knowledgeable, and ensured everything was d More

by ZGarrett
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny (mobile tech)
Jun 22, 2023 -

Bill Utter Ford responded

Thanks for the great review, Garrett! We're glad that Mark and Johnny were able to provide you with excellent service. We appreciate your recommendation and look forward to assisting you in the future at Bill Utter Ford!

June 22, 2023

Eddie is a great service rep Service dept very quick and thorough Received truck on time and clean More

by Jkselectricinc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Bill Utter Ford responded

We are thrilled to hear that Eddie and our service team provided top-notch care to you and your vehicle! Thank you so much for sharing and leaving Bill Utter Ford a five-star review. Until next time!

June 22, 2023

I am continually pleased with the service and care I’ve received at Bill Utter Ford in the past. Today my car needed the oil changed, tires rotated and other maintenance items performed. I was given comple More

by janetabate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa
Jun 23, 2023 -

Bill Utter Ford responded

Janet, thank you so much for your continued support and kind words! We're glad that Alexa and Greg could provide you with excellent service and answer all of your questions. We appreciate your recommendation and hope to see you back again at Bill Utter Ford!

June 21, 2023

Always good customer service. They have our business with our Ford trucks! Thank you Bill Utter. More

by raypesina8
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christina Flook
Jun 21, 2023 -

Bill Utter Ford responded

We're thrilled our team has consistently demonstrated our commitment to customer service! Thanks for supporting Bill Utter Ford with your loyal business. Until next time!

June 20, 2023

Cason got me exactly what I needed he was very helpful would be happy to call on him again More

by donshar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Jun 21, 2023 -

Bill Utter Ford responded

We are glad to hear that Cason got you exactly what you needed! Thanks for choosing Bill Utter Ford. We are here to help with any future service needs.

June 17, 2023

Always the service is excellent. My scheduled service appointment time was prompt and efficient without complications. More

by JU47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford!

June 13, 2023

We've always had great service. We don't take our vehicle anywhere else. Thank you More

by j.wellman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron, Tony King
Jun 13, 2023 -

Bill Utter Ford responded

We are so grateful for your loyal business and look forward to working with you again at your next service appointment!

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