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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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December 21, 2024

Great customer service from moment of driving in, through the process and delivery of my car. Employee Omar and Apollo provided a delightful experience! More

by janet.rogers01006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Apollo
Dec 23, 2024 -

Bill Utter Ford responded

We're delighted to hear that Omar and Apollo made your experience at Bill Utter Ford a memorable one! Thank you for sharing this positive feedback, and enjoy your new car!

December 20, 2024

Eddie Church was very informative and held great communication throughout my visit. I love coming here to get my car fixed because the staff are always kind and welcoming. Eddie Church truly went ab More

by Lodikai nightmare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bill Utter Ford responded

We're delighted to hear that Eddie provided such informative and communicative service during your visit at Bill Utter Ford. It's wonderful knowing our team consistently offers a welcoming experience. Thank you for choosing us for your car needs!

December 19, 2024

They are very courteous and professional. The work on my car took longer than expected and they graciously took me home and picked me up. Driver was very nice and enjoyed my visit with him. M More

by sherryhorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Bill Utter Ford responded

Sherry, we're delighted to hear that our team at Bill Utter Ford took great care of you and made your visit enjoyable. Thank you for sharing your experience with us!

December 19, 2024

Bill Utter Ford in Denton, TX hand down the best ford dealership in the state. I’ve lived all over Texas. Have bought 7 ford vehicles between me and my wife the last 2 were bought at bill utter and have More

by VanDusenDavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Desurne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Bill Utter Ford responded

We're delighted to hear that you and your wife have had such positive experiences with us at Bill Utter Ford! Our team is committed to providing respectful and professional service every time. Thank you for choosing us as your go-to dealership in Texas!

December 18, 2024

Very friendly and courteous. I definitely will be a repeat customer. The repairs were done quickly. Thank you More

by Lola Marcum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly - I think that was his name- He was the gentleman that gave me a ride home
Dec 18, 2024 -

Bill Utter Ford responded

Lola, we're delighted to hear you had a great experience with us at Bill Utter Ford! We look forward to welcoming you back for any future needs. Thank you for your kind words!

December 13, 2024

Excellent service. Definetly care about thier cistomers and do good work. I will use again without hesitation. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Gary responded

Eddie was easy to work with and took great care of my needs.

Dec 13, 2024 -

Bill Utter Ford responded

Gary, we are glad to hear that Eddie and the service team provided attentive service. Thank you for trusting Bill Utter Ford with your automotive needs. See you next time!

December 13, 2024

Competent, friendly, and trustworthy dealership with great service specials. Easy to schedule appointments and fair prices. More

by Js62772dallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Bill Utter Ford responded

Thank you for highlighting the great service and convenience at Bill Utter Ford! We're glad to hear that our team provided a competent, friendly, and trustworthy experience. We appreciate your support!

December 13, 2024

I dealt with Eddie he was very understanding and didn’t hesitate to take care of my ussue More

by Rcrepair22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
Dec 13, 2024 -

Bill Utter Ford responded

Your support of Bill Utter Ford is much appreciated!

December 13, 2024

They treated me well the service department was great and kept me updated. The parts department was very knowledgeable and meet my expectations and morr More

by Carguy Frank1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Bill Utter Ford responded

We're delighted to hear that our service and parts departments at Bill Utter Ford exceeded your expectations! Thank you for sharing your positive experience with us. We look forward to serving you again in the future!

December 11, 2024

Honest and fair dealership. Generally, I don't go to dealerships for maintenance, however, after shopping around, Bill Utter Ford had the best price and most knowledgeable staff More

by scottwayles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Bill Utter Ford responded

We're delighted to hear that you found our team at Bill Utter Ford honest and knowledgeable, Scott. It's great to know we could offer the best price for your maintenance needs, and we're looking forward to assisting with all your future service requirements!