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Bill Utter Ford - Service Center

Denton, TX

4.9
2,668 Reviews

2,669 Reviews of Bill Utter Ford - Service Center

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July 18, 2023

Service was done in a timely manner, paint matches great, my 2008 buick looks new. Glad I chose Bill Utter for my repair. More

by gchester0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monty Elbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford! We're glad to hear that our team was able to provide you with timely and efficient service. We appreciate your business and hope to assist you again in the future!

July 17, 2023

Great place as always. Cool staff and great service advisers. Always trust these guys. Nice More

by robdeanlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Bill Utter Ford responded

Thank you for this 5-star review of Bill Utter Ford! We truly appreciate your feedback!

July 15, 2023

Brought my Explorer in and was taken care of immediately and I was out in less than 90 minutes. Also made me aware of upcoming recall. More

by jamesmurphy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Jul 17, 2023 -

Bill Utter Ford responded

Thank you for the great review! We're glad to hear that your visit to Bill Utter Ford was quick and efficient. Our team is always here to assist you with any recalls or maintenance needs. Drive safely, and we hope to see you again in the future!

Jul 17, 2023 -

jamesmurphy2 responded

Great service experience with Kason

Jul 18, 2023 -

Bill Utter Ford responded

Kason will appreciate the kudos!

July 13, 2023

Service was swift. Communication was timely and folks were friendly. Will continue to use Utter Ford service department. More

by ty homeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Bill Utter Ford responded

So glad to hear you had a positive experience with our service department! We appreciate your continued support and look forward to seeing you next time at Bill Utter Ford. Thanks for the review!

July 11, 2023

Absolutely great body shop. They repaired my wrecked f150 like new. Miff and Todd were great through the whole process. Will recommend them to anyone. Couldn’t be happier. Thank More

by stevekozubek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd the body tech, Miff Center
Jul 12, 2023 -

Bill Utter Ford responded

Happy customers make us happy, Steve, and we're overjoyed Miff and Todd made your entire experience a success! Thanks for recommending the Bill Utter Ford Team. Safe travels from all of us!

July 07, 2023

Greg Hall is the svc advisor is knowledgeable and explains information well. I highly recommended them. More

by kmsadowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Bill Utter Ford responded

Thanks for the recommendation and positive feedback about Greg at Bill Utter Ford. We're glad to hear that he provided you with knowledgeable and helpful service. If there's anything else we can assist you with, just let us know. Have a great day!

July 07, 2023

I have always received great service from Bill Utter Ford. I have been using them for 5 years now. More

by w009503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Celis
Jul 07, 2023 -

Bill Utter Ford responded

Thank you so much for your glowing review and continued support of Bill Utter Ford! Our whole team truly appreciates it!

July 05, 2023

Great customer service. They were fast, helpful and answered all of my questions. Will recommend! More

by shadysmith25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa
Jul 06, 2023 -

Bill Utter Ford responded

We're thrilled our team could deliver prompt and accommodating service! Thanks for recommending Bill Utter Ford!

June 29, 2023

The folks at Bill Utter Ford in Denton, TX, take the time to take care of the Customer. Alexa Scott, Service Advisor, is an excellent member of your Team! Alexa kept me informed of my vehicle and to More

by deutschlandtx
Service Time
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph, Christina Flook
Jun 30, 2023 -

Bill Utter Ford responded

Thank you for the great review! We're so glad to hear that our team at Bill Utter Ford, especially Alexa, provided excellent service and kept you informed throughout your visit. We appreciate your kind words and look forward to assisting you in the future. Have a wonderful day!

June 28, 2023

I originally purchased my 2018 Ford Mustang Ecoboost at Bill Utter in 2021 and have always gotten it serviced there. I scheduled my service online and if I had questions the service reps answered promptly More

by PESpencer
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Jun 28, 2023 -

Bill Utter Ford responded

Thank you for choosing Bill Utter Ford for your service needs! We will be sure to pass along your appreciation to Kason and the team. Drive safely, and we look forward to assisting you in the future!

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