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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews
Call Service Center (800) 611-4415

2,723 Reviews of Bill Utter Ford - Service Center

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November 02, 2023

This dealership performs wonderful maintenance on my car. They go the extra mile to address and resolve customer issues on their vehicles. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Bill Utter Ford responded

Walter, we're glad to know our team at Bill Utter Ford has been able to provide you with excellent maintenance service. We always aim for customer satisfaction and it's great that we hit the mark!

November 01, 2023

What a great experience at Bill Utter for getting my 250 fixed thank you Danny! More

by michaelscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Bill Utter Ford responded

We are glad to hear that Danny and the Bill Utter Ford team made your service appointment excellent. We are here to help with any of your 250's future repair needs.

October 28, 2023

Greg Hall and his staff did a great job when my vehicle needed warranty work. More

by JMSALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Bill Utter Ford responded

We're glad to know Greg and our staff at Bill Utter Ford were helpful during your warranty work visit! Thanks for sharing your positive experience with us. We hope to serve you again!

October 27, 2023

Every aspect of this interaction went smoothly, from scheduling to accommodate my hospital stay until final pickup. More

by texaskm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Dixon
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Oct 27, 2023 -

Bill Utter Ford responded

We're glad to know your experience with Bill Utter Ford went smoothly and we could accommodate your schedule. We appreciate you choosing us!

October 23, 2023

Friendly, helpful, knowledgeable, and caring staff. Patient with questions, never try to oversell on something not needed, and listen to concerns. More

by Laytonjenell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
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Oct 23, 2023 -

Bill Utter Ford responded

Hello! We're glad to know our team at Bill Utter Ford was able to provide you with a friendly and helpful experience. We appreciate your feedback and are happy to see you satisfied! Have a great week!

October 20, 2023

Bill Utter has taken care of my entire family for 50 years and they still do! More

by CarrieF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Bill Utter Ford responded

Carrie, it's been a pleasure taking care of you and your family's vehicle needs for over 50 years! Thank you so much for the five-star review of Bill Utter Ford. See you soon!

October 19, 2023

Eddie and Christian in the service department did a great job! Christian kept me informed while I waited for my vehicle. More

by wdiez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
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Oct 19, 2023 -

Bill Utter Ford responded

We're glad to know that our service department team at Bill Utter Ford, especially Eddie, and Christian, provided you with a great experience! Thanks for the feedback. We'll be here if you need anything in the future!

October 19, 2023

My advisor was very courteous and advised me on what work I should have done, I’ll be returning today to get some work done. More

by carlasuescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
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Oct 19, 2023 -

Bill Utter Ford responded

Carla, we're glad to know that our advisor at Bill Utter Ford was able to guide you effectively. We look forward to seeing you again for your vehicle's needs!

October 12, 2023

Went out of their way to accomodate me and my time locally as I live 160 miles away! More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
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Oct 12, 2023 -

Bill Utter Ford responded

Vern, your kind review warms our hearts! Thank you from the Bill Utter Ford Team.

October 06, 2023

I took my car as a walk-in for an oil change. They found a nail in my tire and fixed it and kept me updated until it was done. More

by ryeatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
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Oct 09, 2023 -

Bill Utter Ford responded

It's great to know our team at Bill Utter Ford was able to assist with your oil change and unexpected tire repair. We appreciate you choosing us for your service needs!

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