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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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November 19, 2023

Everyone is great there. They are professional. They're kind and they get the job done right? More

by lady79421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jokob
Nov 20, 2023 -

Bill Utter Ford responded

Thanks a ton for your feedback and support! The team at Bill Utter Ford looks forward to serving you for miles to come - drive safely!

November 18, 2023

Had great service service. Thanks to Greg Hall it all set up for me. Thanks again More

by Anthonylouisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Bill Utter Ford responded

Thank you for your confidence in Greg and Bill Utter Ford, and for your business. We are grateful to have you as a customer, Anthony!

Nov 22, 2023 -

Anthonylouisme responded

Thank again Greg, for your service

November 15, 2023

Service scheduling was simple, diagnosis correct and repairs were completed timely and correctly. The service advisor kept me apprised of the progress throughout the process. More

by Keith Gramling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
Nov 15, 2023 -

Bill Utter Ford responded

Keith, we're glad to know that your service experience at Bill Utter Ford was smooth and efficient. We always aim for clear communication throughout the process. Thanks for sharing!

November 15, 2023

I had a really good experience working with Danny to get my truck repaired today More

by Nturkoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Bill Utter Ford responded

Thanks so much for sharing your wonderful experience working with Danny at Bill Utter Ford! It was a pleasure getting your truck fixed up and back on the road. Safe travels!

November 14, 2023

Unlike "Five Star Ford" in Lewisville, "the rip off " dealership, I have been taken my vehicle to the caring and professionals at Bill Utter Ford. Today I had taken my vehicle in for a service, that Just More

by KHFISHER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
Nov 14, 2023 -

Bill Utter Ford responded

We're glad to know that you had a positive experience with Justin and our team at Bill Utter Ford. We always aim to keep our customers informed about their vehicle's status, so it's great to see we hit the mark for you! Thanks for your support.

November 13, 2023

Great service and super fast. So appreciative of the team there! Was a walk in and got out fast! More

by babydragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kason Edwards
Nov 14, 2023 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team delivered a top-notch experience. Thank you, and we hope to see you down the road!

November 12, 2023

I have used this dealership for 14 years. It has gone through some changes but they still have good mechanics that take care of my car and advisors who listen to my needs. More

by Pamelabedingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Utter Ford responded

Pamela, we're grateful for your loyalty to Bill Utter Ford over the years! We always aim to provide top-notch service, and it's great that our team continues to meet your needs. Thanks for sticking with us!

November 11, 2023

Excellent from beginning to end! Thank you! The services is greatly appreciated! Until next time. More

by arthurzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Nov 13, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We appreciate it!

November 09, 2023

Very professional service and quality work done right the first time every time. Thanks for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 09, 2023 -

Bill Utter Ford responded

Joel, we're glad to know you've had consistently positive experiences with our service at Bill Utter Ford. Thanks for the feedback and your trust in us! We are here for you and all of your service needs!

November 02, 2023

Everyone is super friendly. For working so early in the morning, the staff always has great attitude. They definitely get a five star rating. This time I was helped by Chad I th More

by Luzgreer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad or Casey
Nov 02, 2023 -

Luzgreer75 responded

I give you *************************************

Nov 02, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that Chad went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!

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