2,722 Reviews of Bill Utter Ford - Service Center
Lee Trunick is much more than a Service Advisor Lee has been my favorite Service Advisor for many years. He simply does EVERYTHING he can to take care of his customers. In fact, I followed Lee Tr Lee has been my favorite Service Advisor for many years. He simply does EVERYTHING he can to take care of his customers. In fact, I followed Lee Trunick to Bill Utter Ford from another Ford Dealership in the area. He is the reason why I purchased my F350 from Bill Utter Ford, as opposed to that other Dealership which is actually much closer to my home. And if Lee remains at Bill Utter Ford, he will be the reason why I purchase my next F350 from Bill Utter Ford. Lee Trunick is MUCH more than a Service Advisor for Bill Utter Ford and you guys are lucky to have him on your team. And I'm thankful he is there. More
Lee Trunick Bill Utter Ford Lee has been an exceptional service adviser. He makes sure you are taken care of does the right thing for his customers. I had left with my family to Lee has been an exceptional service adviser. He makes sure you are taken care of does the right thing for his customers. I had left with my family to head out of town on vacation pulling our camper. My truck had an issues, he talked me through checking some issues while I was on the side of the road and then he was willing to stay late if needed until I limped my truck back in. He had 3 mechanics immediately look at my truck when I pulled in. They took my truck back and fixed it on the spot so that we could leave on vacation. He is the single reason I would buy another Ford and from Bill Utter. This guy is a true asset to Bill Utter and Ford. More
Reliable Lee Trunick is the best service tech I've ever had and I have owned a Ford since 1986. He is fully committed to his customers. Lee Trunick is the best service tech I've ever had and I have owned a Ford since 1986. He is fully committed to his customers. More
Eddie Church was the BEST Eddie Church has taken care of both my vehicles and continues to give me excellent service. He always gives me the best price and the best service. I Eddie Church has taken care of both my vehicles and continues to give me excellent service. He always gives me the best price and the best service. I refuse to go anywhere else because of Eddie Church. Thank you for helping me when I didn't know where to turn or who to trust. I will continue to drive the distance in order to get the quality of his services. He is wonderful and I know I can trust him with my cars and to save me money every time. Kalene Zippro More
Best Maintenance Service Eddie Church is the reason I continue to have my trucks serviced at Bill Utter Ford. He is the best!!!! I tell my friends and family about my great e Eddie Church is the reason I continue to have my trucks serviced at Bill Utter Ford. He is the best!!!! I tell my friends and family about my great experiences an encourage them to bring their cars and trucks to Eddie Church!!!! More
Extraordinary I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger i I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger is a great guy. Service department is great as well, and they try to get you out in a timely manner. Lee in service will take care of you, or any of the other gentlemen. Great Utter experience, proud to be an owner of a Bill Utter Vehcile More
Service Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. More
Chassis noise Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Very grateful. More
Two purchase 2 great experiences Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and have made the purchasing, servicing and major collision repair processes very smooth and seamless. "Dr Phil", Ken Schmitz, Danny Morris, and Debbie Traugher et al. have been just wonderful --- and fun --- to work with. Ray & Janis Peters 2013 Ford Flex Limited and 2015 Ford Escape Titanium More
Recall repair The repair was done as promised and finished 2 hours earlier than expected. The service staffers were all extremely friendly to all the customers wh The repair was done as promised and finished 2 hours earlier than expected. The service staffers were all extremely friendly to all the customers who were there. More