Bill Utter Ford - Service Center

Reliable Lee Trunick is the best service tech I've ever had and I have owned a Ford since 1986. He is fully committed to his customers. Lee Trunick is the best service tech I've ever had and I have owned a Ford since 1986. He is fully committed to his customers. More

Eddie Church was the BEST Eddie Church has taken care of both my vehicles and continues to give me excellent service. He always gives me the best price and the best service. I Eddie Church has taken care of both my vehicles and continues to give me excellent service. He always gives me the best price and the best service. I refuse to go anywhere else because of Eddie Church. Thank you for helping me when I didn't know where to turn or who to trust. I will continue to drive the distance in order to get the quality of his services. He is wonderful and I know I can trust him with my cars and to save me money every time. Kalene Zippro More

Best Maintenance Service Eddie Church is the reason I continue to have my trucks serviced at Bill Utter Ford. He is the best!!!! I tell my friends and family about my great e Eddie Church is the reason I continue to have my trucks serviced at Bill Utter Ford. He is the best!!!! I tell my friends and family about my great experiences an encourage them to bring their cars and trucks to Eddie Church!!!! More

Extraordinary I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger i I've had a great experience with Bill Utter ever since I've purchased my car earlier this year. Sales were great, if you need any help Phil Tysinger is a great guy. Service department is great as well, and they try to get you out in a timely manner. Lee in service will take care of you, or any of the other gentlemen. Great Utter experience, proud to be an owner of a Bill Utter Vehcile More

Service Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. Customer Service is always the best. We know our car is in good hands when we need anything from an oil change to something major. More

Chassis noise Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Excellent persistence to find a subtle chassis bump/pop in my 2016 Expedition. Replaced parts until it was corrected. Now rides better than when new. Very grateful. More

Two purchase 2 great experiences Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and Have bought rwo vehicles from Phil Tysinger. Best car buying experiences I have ever had. Everyone involved at Utter has been very professional and have made the purchasing, servicing and major collision repair processes very smooth and seamless. "Dr Phil", Ken Schmitz, Danny Morris, and Debbie Traugher et al. have been just wonderful --- and fun --- to work with. Ray & Janis Peters 2013 Ford Flex Limited and 2015 Ford Escape Titanium More

Recall repair The repair was done as promised and finished 2 hours earlier than expected. The service staffers were all extremely friendly to all the customers wh The repair was done as promised and finished 2 hours earlier than expected. The service staffers were all extremely friendly to all the customers who were there. More

Excellent They take care of the customer - LEE and Doyle are great- the rest of your team is great. Your phone system is terrible - calling before showroom is They take care of the customer - LEE and Doyle are great- the rest of your team is great. Your phone system is terrible - calling before showroom is open has a great voice mail but no connectivity to the service department and Saturday it seems that the phone is not answered at times - 3 try's to get someone in service to pick up - the cashier did not pick up either. Potty Break? This I is a process issue - please fix it. Great people with poor tools and it makes your great people look bad. They work hard to make everyone look good and it shows. Thank you, Charles Nuber 214-2284-7136 More

Fantastic Advisor service Lee Trunick and the support staff get the job done and always ready to assist you in any questions you might have for service being done. Lee Trunick and the support staff get the job done and always ready to assist you in any questions you might have for service being done. More