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Bill Utter Ford - Service Center

Denton, TX

4.9
2,710 Reviews

2,710 Reviews of Bill Utter Ford - Service Center

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November 15, 2023

I had a really good experience working with Danny to get my truck repaired today More

by Nturkoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Bill Utter Ford responded

Thanks so much for sharing your wonderful experience working with Danny at Bill Utter Ford! It was a pleasure getting your truck fixed up and back on the road. Safe travels!

November 14, 2023

Unlike "Five Star Ford" in Lewisville, "the rip off " dealership, I have been taken my vehicle to the caring and professionals at Bill Utter Ford. Today I had taken my vehicle in for a service, that Just More

by KHFISHER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
Nov 14, 2023 -

Bill Utter Ford responded

We're glad to know that you had a positive experience with Justin and our team at Bill Utter Ford. We always aim to keep our customers informed about their vehicle's status, so it's great to see we hit the mark for you! Thanks for your support.

November 13, 2023

Great service and super fast. So appreciative of the team there! Was a walk in and got out fast! More

by babydragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Nixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kason Edwards
Nov 14, 2023 -

Bill Utter Ford responded

We are so happy that our Bill Utter Ford team delivered a top-notch experience. Thank you, and we hope to see you down the road!

November 12, 2023

I have used this dealership for 14 years. It has gone through some changes but they still have good mechanics that take care of my car and advisors who listen to my needs. More

by Pamelabedingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Utter Ford responded

Pamela, we're grateful for your loyalty to Bill Utter Ford over the years! We always aim to provide top-notch service, and it's great that our team continues to meet your needs. Thanks for sticking with us!

November 11, 2023

Excellent from beginning to end! Thank you! The services is greatly appreciated! Until next time. More

by arthurzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Nov 13, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We appreciate it!

November 09, 2023

Very professional service and quality work done right the first time every time. Thanks for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 09, 2023 -

Bill Utter Ford responded

Joel, we're glad to know you've had consistently positive experiences with our service at Bill Utter Ford. Thanks for the feedback and your trust in us! We are here for you and all of your service needs!

November 02, 2023

Everyone is super friendly. For working so early in the morning, the staff always has great attitude. They definitely get a five star rating. This time I was helped by Chad I th More

by Luzgreer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad or Casey
Nov 02, 2023 -

Luzgreer75 responded

I give you *************************************

Nov 02, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that Chad went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!

November 02, 2023

This dealership performs wonderful maintenance on my car. They go the extra mile to address and resolve customer issues on their vehicles. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Bill Utter Ford responded

Walter, we're glad to know our team at Bill Utter Ford has been able to provide you with excellent maintenance service. We always aim for customer satisfaction and it's great that we hit the mark!

November 01, 2023

What a great experience at Bill Utter for getting my 250 fixed thank you Danny! More

by michaelscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Bill Utter Ford responded

We are glad to hear that Danny and the Bill Utter Ford team made your service appointment excellent. We are here to help with any of your 250's future repair needs.

October 28, 2023

Greg Hall and his staff did a great job when my vehicle needed warranty work. More

by JMSALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Bill Utter Ford responded

We're glad to know Greg and our staff at Bill Utter Ford were helpful during your warranty work visit! Thanks for sharing your positive experience with us. We hope to serve you again!

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