Bill Utter Ford - Service Center

Excellent buying experience During a service appointment at Bill Utter Ford for my wife’s SUV I was browsing the trucks and was approached by a very professional salesman. After During a service appointment at Bill Utter Ford for my wife’s SUV I was browsing the trucks and was approached by a very professional salesman. After checking out multiple trucks he found the truck I was looking for. He worked hard to find me valuable discounts to bring the price in my range and the deal was done. Thank you Mike Rodriquez, Mike in Finance and Denise Wolfe. More

The Works oil change Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. Drove in at noon and out by 1:00. Thanks Danny for the years of taking care of all our vehicles. You have become a good friend. More

Back on the road We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter te We were picking up my F-150 from the service center, when my wife's car (not a Ford) died in the parking lot late one afternoon. The Bill Utter team was great. They tried a couple of simple things in the parking lot, and it became clear that a) we needed real shop time, and b) the warranty from the other make of car wasn't going to cover it. John Witt, our service advisor told us to just leave it and the next morning he called; it was fixed. We were really pleased with the price too. More

Great Service from Erin with competitive pricing!!! Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remod Our service experience was great and the pricing was competitive. Erin did a great job keeping us informed on the status of our car. The newly remodeled service center is very nice and comfortable. More

recall notice Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle an Great experience my adviser took matter into his own hands and took the process from beginning to end. I had no issues just dropped off the vehicle and picked it in a timely manner. More

Top notch customer service Bill Utter Ford service department is well organized and efficient. I went in first for a recall and returned for an oil change. Did exactly what I as Bill Utter Ford service department is well organized and efficient. I went in first for a recall and returned for an oil change. Did exactly what I asked with no up-sell. Work done in a timely fashion at a fair price. Will return soon for a new set of tires. More

Fast Efficient Effective Friendly Service Had the works performed on our two cars on Saturday and the team kept us informed after we dropped the cars off and provided ride home in between. Mar Had the works performed on our two cars on Saturday and the team kept us informed after we dropped the cars off and provided ride home in between. Mario did a fine job in safely taking us home. More

service engine Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about Greg was very friendly and handled our service engine work and recall perfectly. Our time was also taken into account. He was very knowledgeable about oil change information also. More

Great service with a smile and honest and fair work needed Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck Eddie Church is what customer service should be .. smiling and welcoming me as would be a family member and listened to my concern regarding my truck and after explaining my need for service and Liam car he called one of your technicians over for me to explain my issue with truck and then we agreed to arrange a date for service and he provided my a loaner car .. everything went as planned and better than expected.. I will continue to do business with Bill Utter Ford and recommend to family and friends.. thank you as it is hard to find good honest service these days.. thank you again as everyone treated me with respect and a big smile and it shows they care and enjoying what they do!! More

Solid Service I am very pleased with the efficiency and no-hassle of my warranty work. The return of my vehicle was quicker than expected. Thank you! I am very pleased with the efficiency and no-hassle of my warranty work. The return of my vehicle was quicker than expected. Thank you! More