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Bill Utter Ford - Service Center

Denton, TX

4.9
2,665 Reviews

2,665 Reviews of Bill Utter Ford - Service Center

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December 08, 2016

Great customer service!!! Lee was a great help, got my expedition in quickly, explained everything that needed to be done, and gave an accurate delivery time. It was the best s More

by THE DEBERRYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
November 17, 2016

Long Term Relationships Confidence, trust, integrity, just a few words that express my feeling of Lee Trunick and the Bill Utter way. They have built their business the same More

by ford truck 123,bu,ddc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey, and Berry the courtesy driver., Lee Trunick
November 15, 2016

Service with Lee Trunick! Lee is amazing! We have been waiting on the Takata airbag recall on the 2014 Mustangs! Lee called today with a part! Lance in service literally had More

by Kim M. Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance, Lee Trunick
November 11, 2016

quick response from bill utter Having problems with my 2015 f 150 king ranch. I got a call Craig bowen. He was very helpful. To help me with my issues. I was very impressed how quic More

by Not satisfied at all
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Bowen, Johnny Constancio
Nov 11, 2016 -

Bill Utter Ford responded

Hello. We are very sorry you had a bad experience. We strive each and every day to provide a best in class experience to all of our customers. We would like for you to contact our Service Director, Randy Owen, at (940) 321-7484 so we can resolve the issue on your truck.

November 11, 2016

Great service from Lee Trunick My boyfriend and I only will take our 3 Ford trucks to Lee. Lee is always great to deal with, does a fantastic job, and is straight with us about what More

by Dana Field
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
November 08, 2016

Lee is Awesome! Bill Utter Ford service department has been nothing short of awesome every time I've visited. I truly trust the advice I'm given by Lee Trunick and h More

by MickiH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
November 04, 2016

Always Excellent Service!!!! This is the only place to take your truck for service!! I have been going to Lee for years to get my F-250 serviced and wont go anywhere else. More

by cmg71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
November 03, 2016

Service visit Warranty replacement of covered part. Received and installed the next day! Also arranged for a quick fix in the body shop. WOW. Great Customer Service More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
November 03, 2016

LEE TRUNICK FOR PRESIDENT!! Outstanding customer service as usual! Jeff Lee, the young gun back there is going to be a huge asset as well. These 2 working together will dominate! More

by DANIEL CROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
October 31, 2016

The Best Bring both trucks for service here even though a much closer dealer. Lee is the best always wait for him. Everyone always speaks and ask if they can More

by Ford truck1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Trunick
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