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Bill Utter Ford - Service Center

Denton, TX

4.9
2,667 Reviews
Call Service Center (800) 611-4415

2,667 Reviews of Bill Utter Ford - Service Center

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August 26, 2023

Bill Utter Ford has great customer services and due to great staff, Greg Hall all the way down to cashier. First rate dealership. More

by bspmatco5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Bill Utter Ford responded

We're delighted to know you had a first-rate experience with our team at Bill Utter Ford, especially Greg! Thanks for your kind words about our customer service. We appreciate it!

August 25, 2023

Very good customer service and knowledgeable mechanics. Came to my residence and did a good job. More

by borzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Aug 25, 2023 -

Bill Utter Ford responded

It was our pleasure to assist you! Thank you for choosing Bill Utter Ford and for sharing your positive feedback. We hope to work with you again down the road!

August 24, 2023

The service was great and the customer service was excellent. Would recommend Bill Utter Ford. More

by daveshoemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2023 -

Bill Utter Ford responded

Customer service is our top priority so it's wonderful to receive this feedback! Thanks for recommending Bill Utter Ford!

August 19, 2023

My service advisor got me in and out fast without an appointment even. Great service!!!! Very grateful!!! More

by Darin.hatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason edwards
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Aug 21, 2023 -

Bill Utter Ford responded

We're glad to know you had a quick and efficient service experience at Bill Utter Ford! Our team is always here to provide great service. Thanks for the review, we appreciate it!

August 17, 2023

Great service staff! Best experience I’ve had at a dealership service department in many years! More

by Fulksfam06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casem
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Aug 17, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Bill Utter Ford team. Drive safely, and we hope to see you back again down the road!

August 14, 2023

Service advisor was excellent with details about the service and Accommodated all of my requests. More

by dmitri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason Edwards
Report | Print
Aug 15, 2023 -

Bill Utter Ford responded

Dmitri, we're thrilled our team could attend to all your needs and shape a 5-star experience at Bill Utter Ford!

August 14, 2023

The dealership was very professional, nice, and timely. They didn’t try to sell me service that i didn’t need, they didn’t waste my time, and they kept me updated on my vehicle. More

by blakeseymore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
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Aug 15, 2023 -

Bill Utter Ford responded

We're glad to know you had a positive experience at Bill Utter Ford. Our team always aims for professionalism and efficiency. Thank you for your feedback!

August 10, 2023

Greg Hall is the best if you lose him you lose me. He makes sure you are happy More

by wdkonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Bill Utter Ford responded

We are thrilled to read your kind words about Greg! Thank you for choosing Bill Utter Ford and for sharing your support. We look forward to seeing you next time!

August 10, 2023

I would like to thank for your mobile repair service and also the person repairing More

by markandbobbiemorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We truly appreciate your feedback!

August 10, 2023

I have been to this service center a few times, but this is the first time I I received this level of service. Justin Salinas kept me updated on each step of the process during the repairs. Justin was perso More

by Carla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Salinas
Report | Print
Aug 10, 2023 -

Bill Utter Ford responded

Carla, we're delighted to know that Justin and our team at Bill Utter Ford provided you with such a positive and stress-free experience! We always aim to make your visits as easygoing and smooth as possible, and we are glad that we could provide that for you. Thanks for the great review and safe travels until we see you next time!

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