Bill Utter Ford - Service Center

Great people and service done very quickly. Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to wo Great service everything was explained full very easy to understand very professional group of people working service manager Danny Morris great to work with kept me abreast of everything happening to my truck. More

Outstanding Customer Service I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only re I wrote a very detailed email describing my amazing, multiple experiences with Bill Utter Ford in Denton. I sent it to several people. I can only recall Eddie Church and Don Swift. Please see that email. More

Service Department Rocks The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that m The service Department ReP, Greg Hill was awesome. He keep me informed of my special, weekly, once the part arrived he scheduled installation that met my need, a satisfactified customer More

Water pump replacement They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expec They were a great help. Great service and completed on time. Shuttle service was very helpful and driver was very friendly. The work was done as expected. More

The Way Auto Maintenance Shops Should Operate It was quick and easy to get an appointment. When I arrived, they immediately took charge of my car. The waiting area there is more comfortable than It was quick and easy to get an appointment. When I arrived, they immediately took charge of my car. The waiting area there is more comfortable than most, with coffee and bottled water readily available. My car is once again "good to go" and the bill was less than expected. Then, the next day, I got a call from them following up to make sure everything was OK with the car. It's hard to beat that kind of personalized service. More

Check Engine light Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumb Prior to my factory warranty expiration my check engine light came on and I was advised to come in and have them go through my car from bumber to bumber and make sure no future issues may occur. The service team has been great over the last year I have owed my 2017 Ford focus. Thanks! More

Great place to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 to be certain that service is of the quality that you need. I have obtained at least six cars from Bill Utter Ford since I have lived in Denton (43 years). Dr. Bulls More

Service John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very profes John was so far the best person I have dealt with in the service department. His commitment to fulfilling expectations was great. John was very professional and friendly. More

Well organized service team! Knowledgeable crew. Good work all! Service team is well organized and customer satisfaction is obviously high on everyone’s priorities. Management c Knowledgeable crew. Good work all! Service team is well organized and customer satisfaction is obviously high on everyone’s priorities. Management clearly understands the motto: “Take care of your customers or someone else will!” More

Service Dept I would highly recommend this dealership and a big thank you to the service department! A big thank you to Landon Brackett, Dillon Love and Johnny C I would highly recommend this dealership and a big thank you to the service department! A big thank you to Landon Brackett, Dillon Love and Johnny Constancio. You're the best! More