Bill Utter Ford - Service Center

Great Service from Great People I was having problems with my brand-new truck which is why I had to go to the service center. I was frustrated that I had a problem with a brand new v I was having problems with my brand-new truck which is why I had to go to the service center. I was frustrated that I had a problem with a brand new vehicle and Erin Bostick at the service center understood my frustration and did her best to make the experience as painless as possible. In the end, Tom McGarvey and Steve Davidson really stepped up and took care of me. Also, Denise Wolf is a pleasure to deal with. Overall, I'm a very happy customer. More

Broken Door Handle Rob Capule, Service Advisor, was friendly & helpful. He went above & beyond. He found recalls I wasn’t aware of & tried to sync my phone. 5 Rob Capule, Service Advisor, was friendly & helpful. He went above & beyond. He found recalls I wasn’t aware of & tried to sync my phone. 5 More

Oil change I came in without an appointment.. I was assisted immediately. I was told an approximate time frame to expect the service to be completed in, and my c I came in without an appointment.. I was assisted immediately. I was told an approximate time frame to expect the service to be completed in, and my car was done even before the expected completion. It was a very simple, convenient process. More

Oil Change and vehicle inspection The Bill Utter Ford service team is always great and professional. Their prices are reasonable as well. However, on this last visit it took 3 hours The Bill Utter Ford service team is always great and professional. Their prices are reasonable as well. However, on this last visit it took 3 hours for an oil change, tire rotation, and inspection on my 96' Ford Bronco. Not sure what took so long on this visit, but typically they are pretty quick. More

Warranty work Work was done under factory warranty. So I can not rate on the price. Service was great and pretty timely. I have had the truck in twice for repairs. Work was done under factory warranty. So I can not rate on the price. Service was great and pretty timely. I have had the truck in twice for repairs. No loaner car or truck available. I would recommend the dealership to remedy that situation. More

Excellent and prompt service. Dillon Love good job. Brought car in for State Inspection. Dillon was professional and very helpful. He got me in and out as soon as possible. All personnel at Dealersh Brought car in for State Inspection. Dillon was professional and very helpful. He got me in and out as soon as possible. All personnel at Dealership friendly and helpful. Thank you. More

NOT TODAY IF the brake something don't think they will own up to it. It only take one bad service to make you change your mind IF the brake something don't think they will own up to it. It only take one bad service to make you change your mind More

Customer service Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they h Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they have great service advisors especially a guy named Eddie Church We are at Ford family and we love Bill Utter More

Great service and Sales We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have tr We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have trucks back on road., More

Brand New My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. More