Bill Utter Ford - Service Center

Friendly, timely, knowledgeable These guys are so friendly they even remembered me when I came back! I love going here to get my services done because they have a nice waiting room w These guys are so friendly they even remembered me when I came back! I love going here to get my services done because they have a nice waiting room with beverages and computer space along with a tv. I got my homework done while I got my oil changed! And the price seriously can’t be beat!!! I drive a lot so I get a lot of service done and I will keep going back every time!! More

toyotas too Get my oil changed for my F150 here and now they do my Toyota Camry as well. It's $20 cheaper than Toyota dealer. Yeah! Get my oil changed for my F150 here and now they do my Toyota Camry as well. It's $20 cheaper than Toyota dealer. Yeah! More

2 1/2 hour plus oil change I was told my service writer it would take hour. It was at least 45 minutes before my vehicle was pulled into the bay directly by the window In the wa I was told my service writer it would take hour. It was at least 45 minutes before my vehicle was pulled into the bay directly by the window In the waiting area. It was at least an hour before my service writer came out and told me they were working on it. Then I was told I needed a new air filter and cabin filter. It then sat for thirty minutes before they did.anything else. While observing thru the window, there was a lot of horse play, talking, standing g around doing nothing or on their phones, by many of the technicians. I finally had enough and stated asking questions. Needless to say I was there almost theee hours for something I was told would take an hour. I am extremely disappointed in the service received, and it fills me with dread to have to come back for future service. More

excellent service. very efficient and professional.. it was a very busy and rushed day for your employees yet they were all very effiecient, professional, and very courteous. you should be very proud o it was a very busy and rushed day for your employees yet they were all very effiecient, professional, and very courteous. you should be very proud of them. More

Great customer service. Very high prices The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose to take it elsewhere. More

Good but not as good as a few years ago Service times are longer since the service bay was redone. Staff that meets you when you drive in are not as helpful as they were 2-3 years back. Th Service times are longer since the service bay was redone. Staff that meets you when you drive in are not as helpful as they were 2-3 years back. They don't want to resolve all your concerns. Just want to get you a 2 hour oil change. More

never fails Bill Utter ford has been a great experience all around. I bought my explorer from them in 2015--from the buying experience to regular maintenance in t Bill Utter ford has been a great experience all around. I bought my explorer from them in 2015--from the buying experience to regular maintenance in the service center, Bill Utter Ford holds service as a priority. More

Body shop repairs I always receive very good service at Bill Utter Ford. Also the employees have very good customer service skills. I chose for Bill Utter Ford to make I always receive very good service at Bill Utter Ford. Also the employees have very good customer service skills. I chose for Bill Utter Ford to make major repairs on my pickup More

service Everything went great, no problems, even took care of some cosmetic cleaning that I had not been able to take the time to do. Pleasant surprise. Everything went great, no problems, even took care of some cosmetic cleaning that I had not been able to take the time to do. Pleasant surprise. More

Exceptional service. Came in for oil change and tire rotation. Took me right in and completed service while I waited. Recommended service items to be done my next visit. Came in for oil change and tire rotation. Took me right in and completed service while I waited. Recommended service items to be done my next visit. More