2,710 Reviews of Bill Utter Ford - Service Center
The manager was able to respond to my issue concerning a broken part on the front of my truck. The manager reviewed their stick on the part and found only 1 left. The service tech went to parts and pick u broken part on the front of my truck. The manager reviewed their stick on the part and found only 1 left. The service tech went to parts and pick up the part and then installed it quickly. More
Great customer service. They are great in working around our schedule and provide loaner cars and shuttle services. Very transparent about price and whether a repair is nec They are great in working around our schedule and provide loaner cars and shuttle services. Very transparent about price and whether a repair is necessary or not. More
Service was great. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. Advisor made sure items were in stock before my appointment and my truck was done and ready for pickup before originally stated. More
Communication was excellent while my truck was in their body shop. They were also able to accommodate a last minute service request. Highly recommend! body shop. They were also able to accommodate a last minute service request. Highly recommend! More
This is an honest dealership. They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance They have a comfortable waiting room and they keep you informed on the progress of your car. I trust Bill Utter Ford with any repairs and maintenance of my Escape. More
Greg Hall walk me through all my options for the repair of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the of my car. He was very patient and answered every question that I have. He's an asset to your team and my go to guy. I know there’s people behind the scene that are hands on but the outcome is the car drives like brand new. More
I appreciate the service, competency, ease of being serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until th serviced and friendliness of Bill Utter Ford. My service advisor today was Kason and he handled everything great from the moment I got there until the service was completed. Great job, Bill Utter Ford in Denton, TX! More