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Bill Utter Ford - Service Center

Denton, TX

4.9
2,667 Reviews

2,667 Reviews of Bill Utter Ford - Service Center

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September 25, 2023

Eddie church is an all star. He is amazing. Really great individual. Do what you can to keep him around! More

by Christiandugan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Bill Utter Ford responded

We appreciate your shout-out to Eddie and will share your kind words! We're glad you had a great experience with him at Bill Utter Ford. Thanks for the review!

September 25, 2023

Jakob greeted me right away and was honest in his assessment of the timeframe. Excellent job communicating with me. More

by scott.puckett215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Sep 26, 2023 -

Bill Utter Ford responded

Thanks for sharing your support of Bill Utter Ford! We'll be sure to let Jakob know his honest approach had a positive impact during your visit. Until next time, drive safely!

September 24, 2023

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2023 -

jim responded

Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 24, 2023 -

jim responded

jim responded publicly on 9/24/23 1:37 PM Excellent service, excellent customer service. I've had my vehicles serviced by Ford in FL, VA and TX. By far, Bill Utter Ford is the best.

Sep 25, 2023 -

Bill Utter Ford responded

Jim, we're delighted to know that you found our service at Bill Utter Ford the best among your experiences. Thanks for sharing this 5-star review!

September 20, 2023

Great diagnosis. Honest evaluation of potential service. Covered warranty items fairly. Would recommend Bill Utter service to anyone. More

by mitchmahoney62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Bill Utter Ford responded

Mitch, we appreciate your recommendation and are glad to know our team at Bill Utter Ford provided excellent service. Thanks for sharing your experience!

September 15, 2023

Another great experience at Bill Utter Ford. This time I spoke and worked with Cameron who presented excellent customer service, professionalism and courteous. The employees at Bill Utter contin More

by Camptwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Sep 18, 2023 -

Bill Utter Ford responded

We're delighted to know that you had another great experience with us at Bill Utter Ford! It's wonderful to see Cameron and the rest of our team could provide top-notch service. We look forward to your next visit. Thank you for sharing this feedback!

September 14, 2023

Great service! They deliver on time , when they say it’ll be delivered on time! More

by Sanddwuenschel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 14, 2023 -

Bill Utter Ford responded

Thank you very much for sharing this feedback with our Bill Utter Ford team!

September 12, 2023

Great service. Kept me informed. Definitely going back for continuing service or repair. Tires are cheaper than Discount. More

by JOINERGC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 13, 2023 -

Bill Utter Ford responded

We're glad to know you had a great experience with our service team at Bill Utter Ford. We look forward to seeing you again down the road!

September 10, 2023

Everyone I dealt with was friendly and courteous. They answered all my questions. The service was above anything I expected and faster than the original time I was quoted. I can't thank you enough fo More

by papashome21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Bill Utter Ford responded

We're so glad to know that our team at Bill Utter Ford exceeded your expectations with their friendly and efficient service. Your kind words are greatly appreciated, thank you for choosing us!

August 28, 2023

Great Dealership. I have purchased several new and used vehicles from them and they have always given me a good deal. I get all my service done by them and have never More

by james.simmons60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Bill Utter Ford responded

James, we're delighted to know you've had positive experiences with both purchases and services at Bill Utter Ford. We appreciate your loyalty and look forward to serving you in the future!

August 26, 2023

I bought my truck their. Any problem they fixed in very timely manner. Good people working their. More

by danielalligood.da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOEY DESURNE
Aug 28, 2023 -

Bill Utter Ford responded

We are so glad to hear that our team has taken excellent care of you and your truck, Daniel. Thank you for choosing Bill Utter Ford. It is our pleasure to assist you with all of your automotive needs!

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