Bill Utter Ford - Service Center

Routine Service Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is Bought my 2017 F150 Platinum here. Loved the experience and the maintenance staff is phenomenal! Danny is our guy for service and Tom in Used Cars is the most straight shooting salesman I’ve met. More

Great service for both customer and vehicle. I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very cu I have purchased two vehicle's from Bill Utter Ford and the entire team, from Doyle to Mike and Denise, have been top notch and have created a very customer friendly approach. Would recommend Bill Utter to anyone wanting a new vehicle or needing service on their current vehicle. More

oil change I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. I went to dealership to see the amount of time to get my oil change and tires rotated. I was out in less than a hour. More

First service after purchasing an Expedition I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. I made an early afternoon appointment. In less than an hour from the time I arrived at the dealership, my truck was serviced and I was on my way home. Every staff member I interacted with was very professional. More

Transmission issues Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service facility. More

Great!! Very Fast and Complete! Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a w Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a while due to the service department being busy. So I planned accordingly! I arrived pretty early and Eddie said that his team hasn't arrived yet, so I went to waiting room and started doing some work... after about 30 minutes (give or take 10 minutes) Eddie calls me and says my truck was ready!!! I couldn't believe it!!! Eddie and his team took great care of me and my truck!! I was in and out in less than an hour! I was able to meet my other obligations that day due to the quickness of Eddie and his Team!!! Thanks Guys!!! Robert More

Understood problems and concerns and fixed them! Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to Johnny listened to my description of the problems and saw that they were taken care of. Took a little longer than they expected so gave me a truck to drive overnight. Appreciated the concern they showed and the followup to make sure everything was taken care of. Not many of those left! Good job guys and I will continue to be back. Thanks again. More

Excellent service nice new waiting area I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so y I’ve always like how I can get in to get my oil change especially on a Saturday. They have a brand new large comfy waiting area with huge windows so you can watch you vehicle being worked on. More

Service visit Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered s Good, pleasant atmosphere. Johnny Constancio kept the job moving and kept me informed. A very satisfying visit. The tire I needed had to be ordered so I left my wheel & Johnny called me the next day when everything was ready to go. More

Oil Change Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten Great Service Department, they got me in and out in no time. I have always had a great experience at Bill Utter Ford. Dave Underwood has always gotten me what I wanted when looking for a knew Ford. More