Bill Utter Ford - Service Center

Great customer service Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options Excellent customer service and follow up. Danny and his staff are always positive and answer any questions that I throw at them. I trust their options More

Great to work with. I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent p I had a mishap with my truck and broke off the door handle. I needed it fixed because I was leaving town. I called and explained the situation, sent photos of the broken part, they ordered it, Got me in a fixed. I really appreciate the effort taken to make sure I did not have to leave my work truck in the shop while waiting for parts. More

Service theft Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could n Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could not be driven. I had it towed to brakes plus and they fixed it for $401 including the tow. It took two weeks for Bill Utter to figure out they did not know how to repair a brake line. I had to call other dealerships for Bill Utter to realize it could be repaired. If they would have had it their way I would have sold them my truck for way less than it was worth and financed a new truck. More

Oil change Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny Danny always makes sure I am professionally taken care of and is a pleasure to work with. I will have all of my service done with Danny More

Long wait today! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! I will definitely try to make an appointment next time I come on a Sat. Always have good service but 3 hrs is too long for waiting! More

Fantastic Service Each and every time I visit Bill Utter Ford, they do a fantastic job (service and work). Thank you for all the support and wonderful service Pat Each and every time I visit Bill Utter Ford, they do a fantastic job (service and work). Thank you for all the support and wonderful service Patrick More

Knowledgeable service at the estimated price I have had 100% of my service needs handled by this dealership for the 10+ years I have owned my Ford pickup. I plan to continue taking it there. I have had 100% of my service needs handled by this dealership for the 10+ years I have owned my Ford pickup. I plan to continue taking it there. More

Warranty Service My vehicle wouldn't start and I contacted Bill Utter on how I should handle the situation. Don Swift, a service manager, immediately acknowledged my My vehicle wouldn't start and I contacted Bill Utter on how I should handle the situation. Don Swift, a service manager, immediately acknowledged my problem, said to contact Ford Roadside Assistance, and set a service appointment for me. When I arrived Dillon immediately took the car in, remedied the problem and I was on my way within an hour. I trust this dealership to always do whats right. I have been a Bill Utter customer for years. More

Recall They were so many things that I have to say "They were Great ". Bill Utter Ford Rocks. Very nice and courteous. All My Vehicles are service there. They were so many things that I have to say "They were Great ". Bill Utter Ford Rocks. Very nice and courteous. All My Vehicles are service there. More

Fantastic service from the Adviser to the Tech. Always a pleasure working with the service department at Bill Utter Ford. Brought in form some warranty work on my air conditioning. It was diagnose Always a pleasure working with the service department at Bill Utter Ford. Brought in form some warranty work on my air conditioning. It was diagnosed quickly and repaired by the time it was promised. More