Bill Utter Ford - Service Center

Service on 06 ford 500 Worked with Mr. Greg Hall, on the problems of my car very pleased with his professional and friendly informative manner. Mr. Hall kept me informed and Worked with Mr. Greg Hall, on the problems of my car very pleased with his professional and friendly informative manner. Mr. Hall kept me informed and explain the process and worked until my car was completely good to go...Thank You Mr Hall More

Great prompt, efficient professional service Had cooling system flushed and vehicle detailed. Detailing was very impressive. Car looks like new. Flush went smoothly. I was provided courtesy s Had cooling system flushed and vehicle detailed. Detailing was very impressive. Car looks like new. Flush went smoothly. I was provided courtesy shuttle service to and from the dealership. Everything went as smooth as glass; timely, courteous and professional. Everyone treats the vehicle owner like a member of the family More

Nothing was resolved Unfortunately have a Lincoln with a bad air bag . Still waiting to get it fixed. It's not like I am a new customer as I have bought over a dozen cars Unfortunately have a Lincoln with a bad air bag . Still waiting to get it fixed. It's not like I am a new customer as I have bought over a dozen cars an trucks from this dealer. I try to stay local but that may have to change More

And did a good job of communicating with me Our appointment was right on time Erin follow through with the things that needed to be done except we are not happy with the outcome on the brightne Our appointment was right on time Erin follow through with the things that needed to be done except we are not happy with the outcome on the brightness for the instrument panel lights it Has to be a very bright day out for that to kick on brighter When we looked at different ford products that was the plus that helped for her eyesight problems now we find out it turns off on bright days not happy with that outcome More

Great Service I had my vehicle in for service and it was completed quickly, was fairly priced and had excellent communication. John went above and beyond my expecta I had my vehicle in for service and it was completed quickly, was fairly priced and had excellent communication. John went above and beyond my expectations for customer service. Thank You. More

fixing my truck There is,Just the best Ford dealership, with just the right and nice people. good help when you need it and very reasonnable compare some others There is,Just the best Ford dealership, with just the right and nice people. good help when you need it and very reasonnable compare some others More

The services where professional courteous friendly I am pleased with the services received from Bill Utter Ford and my service representative. The appointment was scheduled and honored on time, the I am pleased with the services received from Bill Utter Ford and my service representative. The appointment was scheduled and honored on time, the estimated completion time with earlier then stated, the work as well done, profession services, courteous service. I'm highy satisfied with the services received. More

Check engine light When my check engine light came on, I called and Erin got me in right away to determine the issue. I dropped my Escape off in the morning and it was r When my check engine light came on, I called and Erin got me in right away to determine the issue. I dropped my Escape off in the morning and it was ready by lunch. Erin called when the diagnostic was completed and made sure I understood what needed to be addressed. I was very pleased with the entire experience. More

Resolved my problems and was very honest on the cause and pa I was disappointed that the correct parts were not installed in July but Greg A. Ordered the correct parts and repaired the problem! Greg was very pr I was disappointed that the correct parts were not installed in July but Greg A. Ordered the correct parts and repaired the problem! Greg was very professional and explained that the issue was their problem to correct! I appreciate his honesty and thoroughness with him communicating with me throughout the process! More

Great job from a solid service department. They worked me in even without an appointment. Everything was done in a timely fashion. I was completely satisfied. from a solid service department. They worked me in even without an appointment. Everything was done in a timely fashion. I was completely satisfied. More