Bill Utter Ford - Service Center

Great Honest Service Always a great experience with Eddie at Bill Utter Ford. Always ready to help, quick and timely service. They always put the customer first. Fantas Always a great experience with Eddie at Bill Utter Ford. Always ready to help, quick and timely service. They always put the customer first. Fantastic job. Thanks More

New F150 first oil change Mr. Hall explained all of my questions at length. He was very nice and informative. As far as the service center, I don’t know that I could be happier Mr. Hall explained all of my questions at length. He was very nice and informative. As far as the service center, I don’t know that I could be happier with my experience. I believe the problems I have is with the 2018 F150 10 speed transmission. It is just a little too janky. More

Oil change Went yesterday for an oil change and tire rotation. I got to the dealership around 8am and didn’t leave until after 11am. The man helping me said “jus Went yesterday for an oil change and tire rotation. I got to the dealership around 8am and didn’t leave until after 11am. The man helping me said “just about done” several times when I asked about it. More

Warranty work Craig Bowen, DannyvMorris and his team always go above and beyond what I expect when servicing my truck. What a great experience. I tell everyone tha Craig Bowen, DannyvMorris and his team always go above and beyond what I expect when servicing my truck. What a great experience. I tell everyone that will listen what a wonderful dealership Bill Utter is. More

Didn't waste any time Everyone was friendly and courteous. They took the time to explain the two recalls on my truck. They were quick in getting me in and out. Everyone was friendly and courteous. They took the time to explain the two recalls on my truck. They were quick in getting me in and out. More

Reasonable price, quick turn-around I went in for the works oil change, asked about brakes squeaking. It turns out my brakes are OK and they did not take the opportunity to do unnecessa I went in for the works oil change, asked about brakes squeaking. It turns out my brakes are OK and they did not take the opportunity to do unnecessary work. I go to Bill Utter because I trust them. Not much up-sell, and no unnecessary work. More

Awesome I would like to recommend the collision center to anyone that needs work done. Jeffrey and Colby were great to work with. Great Job on repairing my tr I would like to recommend the collision center to anyone that needs work done. Jeffrey and Colby were great to work with. Great Job on repairing my truck. More

The Works and complete detailing Great service as usual. Very prompt with The Works and the detailing was terrific. Danny has always prodided timely, professional advice and service. Great service as usual. Very prompt with The Works and the detailing was terrific. Danny has always prodided timely, professional advice and service. He coordinates with other members of the Utter team splendidly. More

No communication! Tired of the same old B.S. no communication on what is going on with our truck. The truck sits at the dealer for over a month before I have to go down Tired of the same old B.S. no communication on what is going on with our truck. The truck sits at the dealer for over a month before I have to go down there and confront the service writer Eddy to get answers. It should have never gone this far. Find out that the service bulletin came out in 2012 for my truck and was not addressed until the 2nd visit for the same problem and then the service dept wants me to pay full price for both visits when it wasnt repaired or quality control checked before Ibwas notified that it was ready. What a JOKE of a place! More

Good and bad Originally took in for recall. bad information took much longer than anticipated. did not finish work. Later after complaining, Danny took wonderfu Originally took in for recall. bad information took much longer than anticipated. did not finish work. Later after complaining, Danny took wonderful care of me. Did everything I ask and more. Said they are having trouble with come employees. More