2,669 Reviews of Bill Utter Ford - Service Center
Great customer service! Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and accommodating. More
tire leaking air slowly - difficult to find -they found it I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensor I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensors on the vehicle, had to stop periodically replace the air leaked out. After a thorough inspection, they discovered the tire stem leaking slowly but only when it was in a certain position. It was replaced. . More
best customer service! We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our sales We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our salesman forever!!! Highly recommend him!! The service department is always great. Danny is amazing!! They get the work completed in a timely manner. And my dad worked for Bill Utter for many years. I grew up with the Utters. Won’t find a better family or dealership ?? More
Exactly what was expected Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no surprises. Thank you. More
3rd time work wasn't complete Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. More
Always good service. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. More
Excellent service with a smile It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am ther It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am there. More
great place Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for everything! More
Great communication and service Can't say enough about the friendly, honest service that I receive every time I go to Bill Utter Ford. I'm always greeted quickly and with a smile wh Can't say enough about the friendly, honest service that I receive every time I go to Bill Utter Ford. I'm always greeted quickly and with a smile which makes me feel very welcome. The service is always quick to be completed. More
Danny is always amazing As usually I had greate experience at BUFord. They always strive for the best so customer will leave completely satisfied. I will come back again. As usually I had greate experience at BUFord. They always strive for the best so customer will leave completely satisfied. I will come back again. More