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Bill Utter Ford - Service Center

Denton, TX

4.9
2,669 Reviews

2,669 Reviews of Bill Utter Ford - Service Center

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November 13, 2018

Great customer service! Every person that I have come in contact with at Bill Utter Ford in Denton has been outstanding; they have been friendly, helpful, knowledgeable, and More

by jaybellar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bostick, Kyle Hodges
November 12, 2018

tire leaking air slowly - difficult to find -they found it I had a right rear tire slowly leaking. It had previously been checked showing on puncture. I had recently driven 500 miles and using my tire sensor More

by colonelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Love
November 12, 2018

best customer service! We have bought our cars from Bill Utter for the last 25 years. They have always treated us with the upmost respect. Doyle Chaffin has been our sales More

by GARRETT_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Utter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Wolfe
November 11, 2018

Exactly what was expected Always had good work done here. I have to drive past 2 other Ford dealerships to get to Bill Utter. Service was done correctly, quickly, and with no More

by F1502017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2018

3rd time work wasn't complete Inspection was not done, but was on list. They simply forgot. Third time here something was forgotten. Had to get inspection next day somewhere else. More

by KENNY.ARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Swift
November 10, 2018

Always good service. Have followed some of the Bill Utter staff from a now-closed dealer where they provided great service and that continues at Bill Utter Ford. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Love
November 09, 2018

Excellent service with a smile It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am ther More

by Charles Nuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle Chaffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson, Erin Bostick, Dillon Love
November 09, 2018

great place Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for More

by SHOP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
November 09, 2018

Great communication and service Can't say enough about the friendly, honest service that I receive every time I go to Bill Utter Ford. I'm always greeted quickly and with a smile wh More

by ROB VANS COIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bostick
November 08, 2018

Danny is always amazing As usually I had greate experience at BUFord. They always strive for the best so customer will leave completely satisfied. I will come back again. More

by RCJOHNSON567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coron Ousley
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