Bill Utter Ford - Service Center

Oil on chassis,after oil change The service was great with Mr Church, the problem was they left oil spillage on the chassis and returned home to find out the next day oil drips on th The service was great with Mr Church, the problem was they left oil spillage on the chassis and returned home to find out the next day oil drips on the garage floor !!! More

Erin is awesome! I am so impressed with the level of service I get at Bill Utter. My service advisor, Erin, is very thorough, knowledgeable and trustworthy. I know I c I am so impressed with the level of service I get at Bill Utter. My service advisor, Erin, is very thorough, knowledgeable and trustworthy. I know I can call her with whatever problem I have and am confident it will be done right. She and the service team went above and beyond to fix a road noise on the underbelly of my car (that I purchased at another dealership) that no other dealership had been able to locate and fix. I will continue to take my car to Bill Utter and Erin. More

Awesome service center . Erin and Zeeshan took great care of me and my truck. I didn't purchase my vehicle from here but I will however be purchasing future vehicles from th . Erin and Zeeshan took great care of me and my truck. I didn't purchase my vehicle from here but I will however be purchasing future vehicles from this location because of how well I was taken care of. More

Great! Couldn't be more happy with my experience to date. Erin's smile when she greets you makes you feel very welcome, then she backs that up with the way s Couldn't be more happy with my experience to date. Erin's smile when she greets you makes you feel very welcome, then she backs that up with the way she interacts with you! More

Consistent customer service It is very easy to get appointments and to get all the necessary work completed in a reasonable time. I always feel the service is tailored to my need It is very easy to get appointments and to get all the necessary work completed in a reasonable time. I always feel the service is tailored to my needs. I am always satisfied when I leave. Thank you! More

Vacations services There always friendly treat you as a person and not just the number walking through the door The service was done in a timely manner free ride back There always friendly treat you as a person and not just the number walking through the door The service was done in a timely manner free ride back to my house Work was done as expected Bill utter Ford‘s service and parts department is the greatest in Denton More

vehicle maintenance In getting a tire replaced, they were out of stock but got it on my cars within hours. They handled all the paperwork with insurance.. good service a In getting a tire replaced, they were out of stock but got it on my cars within hours. They handled all the paperwork with insurance.. good service and Dillon demonstrated great service skills by keeping me informed. More

Great people. Excellent service. We love the fast, friendly and fairly priced service. Bill Utter Ford is a terrific dealership with an awesome service department. I especially appr We love the fast, friendly and fairly priced service. Bill Utter Ford is a terrific dealership with an awesome service department. I especially appreciate that they listen closely to what I am asking for and what I am saying about the car. They have all the new technology but the haven’t forgotten old fashioned customer care. More

2011 Ford Escape Service 11/26/18 Eddie Church always goes the extra mile for his customers. The work requested was done on schedule and as quoted with no surprises. I am consistently Eddie Church always goes the extra mile for his customers. The work requested was done on schedule and as quoted with no surprises. I am consistently recommending Bill Utter Ford. More

Very good service They were great at fixing our airbag and checking our gas tank,they were very timely and always called to let us know how everything was going. They were great at fixing our airbag and checking our gas tank,they were very timely and always called to let us know how everything was going. More