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Bill Utter Ford - Service Center

Denton, TX

4.9
2,667 Reviews

2,667 Reviews of Bill Utter Ford - Service Center

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November 12, 2023

I have used this dealership for 14 years. It has gone through some changes but they still have good mechanics that take care of my car and advisors who listen to my needs. More

by Pamelabedingfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Bill Utter Ford responded

Pamela, we're grateful for your loyalty to Bill Utter Ford over the years! We always aim to provide top-notch service, and it's great that our team continues to meet your needs. Thanks for sticking with us!

November 11, 2023

Excellent from beginning to end! Thank you! The services is greatly appreciated! Until next time. More

by arthurzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Nov 13, 2023 -

Bill Utter Ford responded

Thank you for reviewing Bill Utter Ford! We appreciate it!

November 09, 2023

Very professional service and quality work done right the first time every time. Thanks for a job well done. More

by Joel Moke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 09, 2023 -

Bill Utter Ford responded

Joel, we're glad to know you've had consistently positive experiences with our service at Bill Utter Ford. Thanks for the feedback and your trust in us! We are here for you and all of your service needs!

November 02, 2023

This dealership performs wonderful maintenance on my car. They go the extra mile to address and resolve customer issues on their vehicles. More

by Walter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Bill Utter Ford responded

Walter, we're glad to know our team at Bill Utter Ford has been able to provide you with excellent maintenance service. We always aim for customer satisfaction and it's great that we hit the mark!

November 02, 2023

Everyone is super friendly. For working so early in the morning, the staff always has great attitude. They definitely get a five star rating. This time I was helped by Chad I th More

by Luzgreer75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad or Casey
Nov 02, 2023 -

Luzgreer75 responded

I give you *************************************

Nov 02, 2023 -

Bill Utter Ford responded

Thank you for the review! We are so glad to hear that Chad went above and beyond to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Bill Utter Ford!

November 01, 2023

What a great experience at Bill Utter for getting my 250 fixed thank you Danny! More

by michaelscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Bill Utter Ford responded

We are glad to hear that Danny and the Bill Utter Ford team made your service appointment excellent. We are here to help with any of your 250's future repair needs.

October 28, 2023

Greg Hall and his staff did a great job when my vehicle needed warranty work. More

by JMSALV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Bill Utter Ford responded

We're glad to know Greg and our staff at Bill Utter Ford were helpful during your warranty work visit! Thanks for sharing your positive experience with us. We hope to serve you again!

October 27, 2023

Every aspect of this interaction went smoothly, from scheduling to accommodate my hospital stay until final pickup. More

by texaskm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillon Dixon
Oct 27, 2023 -

Bill Utter Ford responded

We're glad to know your experience with Bill Utter Ford went smoothly and we could accommodate your schedule. We appreciate you choosing us!

October 23, 2023

Friendly, helpful, knowledgeable, and caring staff. Patient with questions, never try to oversell on something not needed, and listen to concerns. More

by Laytonjenell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob McCord
Oct 23, 2023 -

Bill Utter Ford responded

Hello! We're glad to know our team at Bill Utter Ford was able to provide you with a friendly and helpful experience. We appreciate your feedback and are happy to see you satisfied! Have a great week!

October 20, 2023

Bill Utter has taken care of my entire family for 50 years and they still do! More

by CarrieF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Bill Utter Ford responded

Carrie, it's been a pleasure taking care of you and your family's vehicle needs for over 50 years! Thank you so much for the five-star review of Bill Utter Ford. See you soon!

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