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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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February 15, 2024

Awesome service thank you Cameron and the service team at bill utter you have made this a great experience More

by Jack Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Smith
Feb 15, 2024 -

Bill Utter Ford responded

Jack, it's great to know that Cameron and our service team at Bill Utter Ford provided you with an awesome experience. Thanks for your kind words - safe travels!

February 15, 2024

Always great service when I have been to Bill Utter, purchased two trucks there and had one repairs in the collision center More

by JimV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Lynn
Feb 16, 2024 -

Bill Utter Ford responded

Jim, we're glad to know you've had consistently great service at Bill Utter Ford. Thanks for trusting us with your truck purchases and repairs!

February 14, 2024

Excellent service. Very cordial. We were in and out with everything done within 2 hours or so. They even washed our car as an added bonus! Highly recommended! More

by cjdemasi48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Bill Utter Ford responded

We're so glad to know you had a great experience at Bill Utter Ford! Our team works hard to provide efficient and friendly service. We appreciate your recommendation, enjoy the clean car!

February 14, 2024

Did the job correctly with no hassels. , and had some recomendations for futur care of me F150. More

by Todd_95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Swift
Feb 15, 2024 -

Bill Utter Ford responded

It was our pleasure to assist you, Todd! Thanks for choosing Bill Utter Ford and trusting us to keep your F150 running smoothly - safe travels until next time!

February 12, 2024

Bill Utter Ford is the Best in Denton compared to the competition. Their longevity is proof of success. More

by BrendaBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kason
Feb 12, 2024 -

Bill Utter Ford responded

Brenda, we're so glad to know you think highly of us at Bill Utter Ford. Thanks for recognizing our longevity and success in Denton!

February 10, 2024

Megan and team are doing fantastic work! I appreciate the friendliness and support with what needs to be done! You have a great team! More

by Bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Meredith
Feb 12, 2024 -

Bill Utter Ford responded

We're so glad to know that Megan and the team at Bill Utter Ford provided you with a fantastic experience! We appreciate your kind words, thanks for sharing them.

February 07, 2024

Greg Hall is very courteous and polite and he cares for the customer concerns keeps them up to date on the repair process. Handled the insurance claim on the Rodent damage and even handled the funeral and More

by Carguy Frank1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Bill Utter Ford responded

Frank, we're delighted to know that Greg provided you with such a positive experience at Bill Utter Ford. It's great to see our team going above and beyond for our customers, even in the most unique circumstances! Thanks for your kind words and support!

February 06, 2024

Excellent experience. I had no appointment. I arrived before opening a waited for them to open . Danny checked me in an took care of business More

by Jonlanier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Bill Utter Ford responded

It's great to know that Danny and the team at Bill Utter Ford were able to provide you with an excellent experience. Thanks for choosing us!

February 02, 2024

Entire staff was caring, attentive, thoughtful. I am thankful and grateful for the customer service given. Service Advisor 998353 Megan Meredith was very helpful. She was kind, courteous and cari More

by Ford Fusion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR 998353 MEGAN MEREDITH
Feb 02, 2024 -

Bill Utter Ford responded

We're so glad to know our team, especially Megan, was able to provide you with the attentive and thoughtful service we strive for at Bill Utter Ford. Thank you for sharing your experience!

February 01, 2024

The service team is a whole team ! Able to communicate easily, they want to make sure you are happy, and the job is done correctly! Thank you for your assistance with More

by Bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Feb 01, 2024 -

Bill Utter Ford responded

We're glad to know our service team at Bill Utter Ford was able to provide you with a great experience! We always aim for clear communication and customer satisfaction. Thanks for your feedback, we appreciate it!

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