2,670 Reviews of Bill Utter Ford - Service Center
Great service I really appreciate how prompt they were in repairing the things I took my car in for. They even fixed something that I was not aware of. I really appreciate how prompt they were in repairing the things I took my car in for. They even fixed something that I was not aware of. More
Great service Danny Morris is a very knowledgeable service advisor. He always keeps his promise on when the car will be finished. He always calls about any updates Danny Morris is a very knowledgeable service advisor. He always keeps his promise on when the car will be finished. He always calls about any updates so I never need to worry. I give him 10 stars! More
Work completed in less than expected time frame. The service center, primarily Greg Hall, got the necessary work done on my 2017 Explorer in record time and I am most appreciative. He is always help The service center, primarily Greg Hall, got the necessary work done on my 2017 Explorer in record time and I am most appreciative. He is always helpful and is committed to my having an excellent service experience. More
Accidents happen; its how you make a wrong a right! Danny Morris did a great job and kept me informed through out the day when by truck would be done and ready for pick up. I was pleased with the work w Danny Morris did a great job and kept me informed through out the day when by truck would be done and ready for pick up. I was pleased with the work when I picked up my truck. When I got home I noticed, when you rotated my tires on my 2019 F350 dually. There was white paste around my rims. I wiped off the paste and noticed all of the rims had been scratched and also had pieces of the rims gone. I took it back and asked Danny to look at it. He had a manager (dont recall his name) look at them. He agreed with the damage and agreed to replace all of my rims. The reason I am still pleased with the work, is because a mistake was made by accident which happens. The remedy to fix the problem was handled and taken care of. More
Warranty / Water Pump Don Swift and the service dept to care of my warranty repair quick and easy. It's an extensive repair on my car, and they had it back to me in a week. Don Swift and the service dept to care of my warranty repair quick and easy. It's an extensive repair on my car, and they had it back to me in a week. More
Recall service Excellent service, feedback of the problem,and quality of service, same day delivery, service attitude was also excellent, congratulations to Danny Mo Excellent service, feedback of the problem,and quality of service, same day delivery, service attitude was also excellent, congratulations to Danny Morris for his help on this, More
Greg bartlett review Service and repair was good. I was expecting car to be washed before I picked it up so I was a little disappointed in that Service and repair was good. I was expecting car to be washed before I picked it up so I was a little disappointed in that More
Great folks; great service. Made an appointment to come in for a safety inspection to get license plate tag. All personnel were very friendly and helpful. Work done quickly. Made an appointment to come in for a safety inspection to get license plate tag. All personnel were very friendly and helpful. Work done quickly. More
Last minute full service Took my superduty in at about 12:00 on a Saturday and they closed at 3:00. Was able to get fuel filters changed, oil change, tire rotation, recall per Took my superduty in at about 12:00 on a Saturday and they closed at 3:00. Was able to get fuel filters changed, oil change, tire rotation, recall performed and even a wash... all done before 3:00. They would have done it even faster but I told them they had as much time as needed and was not waiting. More
Came in for the works package So glad y'all have a quick lane! Eddie Church was so friendly and got me in and out super quick! I'll be back for sure! So glad y'all have a quick lane! Eddie Church was so friendly and got me in and out super quick! I'll be back for sure! More