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Bill Utter Ford - Service Center

Denton, TX

4.9
2,671 Reviews

2,671 Reviews of Bill Utter Ford - Service Center

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March 02, 2019

I was met quickly and my car was taken care of immediately. First time at this dealership for service. I always liked our old dealership Folsom Lake Ford but this dealership was friendlier and more efficient. More

by Danaduck24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris worked on my car and he did a great job. When I had questions he answered them patiently and completely. He is an asset to your team.
March 01, 2019

First vehicle oil change I took my new truck in for its first oil change and I was greeted promptly and the truck was in and out in 30 minutes. Waiting room was comfortable an More

by texasstarvehicles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina McGinn, John Witt
February 28, 2019

Quick recall and battery replacement service Good service. A “ Hello, welcome and let me introduce myself” would be my recommendation. I had to ask for a business card. I recommend a solid greet More

by patrickcmccaffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Recall They quickly got me and serviced my truck. I dropped it off in the morning and it was ready that same afternoon. Thank bill utter More

by johnmallouf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina McGinn
February 28, 2019

excellent service they were quick with my service, i did not have to wait to long, it was completed before i got off work, i will always come back to bill utter for my More

by garcialadies145783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sabrina, jonathan , Pepe Barajas
February 27, 2019

Quick, Courteous and Professional Always great on the service side. I have had service performed that is not on the computer so I keep getting recommendation. Other than that great More

by JOINERGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Bostick
February 27, 2019

Service was good I came in for “the works” and all the service completed in a reasonable amount of time and there were no problems. Everyone did their job well. More

by CKP054
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabrina daughte
February 27, 2019

Great service! Wonderful service. They had my car for about 5 days. Provided me with a great loaner car. Got all my problems handled. Would highly recommend the serv More

by DONNAJOHUDSPETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2019

Amazingly Fast and on top of it! Mike R and the service manager Danny Morris totally over achieved on the work I needed done on my new truck. They had a replacement seat cover ordere More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MIKE RODRIQUEZ
February 26, 2019

Good service I went in for new tires & an alignment. Everything was really nice. Great service, and, they even washed vehicle. It's the little things that we cust More

by TXProud0302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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